Director of Operations

CORE Transformers is seeking a Director of Operations that is motivated to learn and become part of an amazing team!

Joining the CORE team means:

• Becoming part of a customer focused team that is dedicated to providing excellent service
• Being surrounded by amazing customers and an incredible team
• Working hard to exceed the expectations of our customers
• Enjoying what you do and having fun with our team
• Striving to get better every day and building trust with our customers and team

To learn more about CORE visit our website CORE Transformers!

If you feel you fit the below qualifications, we would love to hear from you! To apply submit your resume and answer a few get to know you questions. We will review your resume and if we are interested in scheduling an interview with you we will send you an invitation via email.

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Position Title :Director of Operations

Employee Status: Exempt

Reports to: VP of Operations

Employment Status: Full-Time

Job Summary

The Director of Operations at CORE Transformers owns long-term operational projects spanning business transformation, process improvement, systems and ERP implementations, and growth-related initiatives. The Director of Operations operates at the intersection of business processes and technology, building structure where it doesn’t yet exist, connecting teams across functional boundaries, and ensuring initiatives deliver measurable business impact aligned to customer value.

Responsibilities

• Lead and execute a wide range of long-term operational projects, including business transformation, process improvement, systems implementation, and expansion efforts.
• Serve as the company’s primary project manager for complex, cross-functional initiatives, owning scope, timelines, coordination, and execution.
• Act as a flexible, hands-on individual contributor for high-impact or special business projects requiring rapid problem-solving and execution.
• Champion the use of input KPIs in day-to-day decision-making, including designing metrics, implementing tracking, and training teams on effective use.
• Act as the connective tissue across teams, ensuring initiatives move smoothly across functional boundaries and deliver measurable business impact.
• Promote a “working backwards from customer value” mindset across the organization, ensuring initiatives tie directly to customer outcomes.
• Develop and maintain a deep understanding of end-to-end business processes spanning sales, marketing, production, engineering, procurement, logistics, customer service, IT, and other functions.
• Map, document, and clarify core workflows to support systems implementation, training, onboarding, and operational alignment.
• Identify, design, and drive process improvements across functions, balancing efficiency, quality, and practical adoption.
• Partner closely with operations teams including procurement, inventory, logistics, and other operational functions to align priorities, systems, and execution.
• Own facilities operations, including maintenance, vendors, and day-to-day needs, ensuring facilities effectively support the business without becoming a primary focus of the role.

Who This Role is For

• Someone who is offended by inefficient or ineffective business processes.
• Someone who enjoys tackling complex, ambiguous operational problems and turning them into structured systems, processes, and repeatable ways of working.
• A builder who is excited to create operating models, project frameworks, and KPIs where none currently exist.
• A collaborator who influences through clarity, credibility, and partnership rather than formal authority.
• A strong project leader who likes owning long-term, cross-functional initiatives from problem definition through execution.
• A flexible, hands-on operator who is comfortable shifting between strategic thinking and detailed execution as business needs change.
• Someone who naturally works backwards from customer value and uses that lens to prioritize operational decisions.

• Someone who thrives in a fast-growing, early-stage environment where priorities evolve and impact is immediate.
• Someone who values feedback, communicates clearly and responsively, and helps raise the operational bar across the organization.

Qualifications

• Experience leading complex, cross-functional initiatives that span multiple functions such as sales, marketing, operations, engineering, supply chain, IT, or customer service.
• Demonstrated ability to design and implement operating models, processes, or KPI frameworks that improve coordination and execution across teams.
• Strong project leadership skills, with experience owning scope, timelines, dependencies, and delivery in environments with competing priorities.
• Ability to translate strategy and high-level goals into clear workflows, systems, and execution plans that teams can actually use.
• Clear, effective communicator with the ability to influence and align stakeholders across functions through structure, clarity, and follow-through rather than formal authority.

Education

Bachelor’s degree in business, engineering, supply chain, operations, or a related field, or equivalent practical experience.