Director of Operations - Executive Office - Jumeirah Jabal Omar Hotel

About Jumeirah & the Hotel

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job

An opportunity has arisen for Director of Operations for Rooms division to join Jumeirah Group. 

The main duties and responsibilities of this role:

• Translate the Hotels strategy into annual operational business plans for all operations departments, monitor and manage performance to ensure continuous improvement.
• Develop and monitor the Rooms annual business plan aligned with SBU objectives to support business targets and enhance sustainability and profitability. 
• Implement and ensure compliance with all SBU-specific standard operating procedures, practices and policies so that the guest experience is always high quality and consistent. 
• Maintain high standards of operational efficiency in Rooms divisions by ensuring SOPs are updated and employees are well-trained. 

About You

The ideal candidate for this position will have the following experience and qualifications:

Essential

• 12 -15 years of relevant experience with an international luxury hospitality company Business English level, Knowledge of Microsoft Office applications

Desired:

• Preferred to be experienced in luxury hospitality.

About the Benefits

We offer an attractive salary, paid in Saudi Riyals (SAR), the local currency of the KSA.

In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.