Director of Operations / Practice Manager

Director of Operations / Practice Manager
Location: Boulder & Arvada, Colorado (hybrid; travel between offices required)

Help Lead a Growing Mental Health Practice

Assessing Alternatives Counseling (AAC) is a growing and mission-driven mental health group practice serving individuals, families, and specialized populations across Colorado. We are seeking an experienced, highly organized, and proactive Director of Operations / Practice Manager to help lead day-to-day operations, strengthen systems, support our clinical team, and grow with the company.

This is an ideal opportunity for someone who enjoys leadership, ownership, accountability, solving problems, and helping a purpose-driven organization thrive.

We are looking for someone who wants more than a job—we are looking for someone who wants to become a key leader in a growing practice.

Position Details

• 30 hours per week
• $40/hour starting pay
• Hybrid schedule
• Weekly presence in:
• Boulder office (1–2 days)
• Arvada office (1–2 days)

Compensation & Growth

• $40/hour starting compensation
• Paid Time Off
• Stipend/benefits package available
• Annual performance bonuses
• Growth path into senior leadership
• Profit-sharing opportunity based on company growth and performance (target up to 2% annually for the right long-term candidate)

Additional Income Opportunity

For candidates who hold appropriate Colorado licensure and are qualified to provide clinical supervision to pre-licensed clinicians (such as LSWs or LPCCs), there may be additional compensated income opportunities through supervision responsibilities, depending on credentials, availability, and practice needs.

Required QualificationsMust Have:

• Master’s degree required (Healthcare Administration, Business, Counseling, Social Work, Psychology, Public Health, or related field preferred)
• Prior healthcare or mental healthcare management/operations experience required
• Demonstrated leadership or supervisory experience
• Strong organizational and communication skills
• Ability to manage multiple priorities independently
• Professional presence with high accountability standards

Strongly Preferred:

• Experience in behavioral health / therapy practice operations
• Experience with insurance billing workflows and payer systems
• Familiarity with Medicaid processes
• Familiarity with SimplePractice or similar EHR platforms
• Colorado clinical licensure and ability to supervise LSWs, LPCCs, or other pre-licensed clinicians

What You’ll Do
Operations Leadership

• Oversee daily operations across multiple offices
• Ensure systems, workflows, communication, and logistics run smoothly
• Improve efficiency and solve operational challenges proactively
• Build scalable systems for continued growth

Team Management

• Supervise administrative support staff
• Support onboarding of clinicians and interns
• Maintain accountability, professionalism, and positive culture

Billing & Financial Oversight

• Liaison with billing team to ensure claims and collections remain on track
• Monitor no-shows, outstanding claims, and operational KPIs
• Identify inefficiencies and recommend improvements

Practice Growth Support

• Assist ownership with hiring, onboarding, and expansion efforts
• Support implementation of strategic initiatives
• Help leadership make informed operational decisions

Compliance & Industry Awareness

• Stay informed on insurance and Medicaid changes
• Support regulatory and operational best practices

Optional Supervision Opportunities

• Provide clinical supervision to eligible pre-licensed clinicians if appropriately licensed and interested
• Support development of intern and associate clinician programs

Who You Are

• Mature, dependable, and solutions-oriented
• Able to lead with warmth and accountability
• Calm under pressure and highly organized
• Strong follow-through with excellent judgment
• Passionate about helping quality mental health care grow

Why Join AAC

This is an opportunity to join a respected and growing Colorado practice where your leadership will directly impact both the business and the quality of care we provide.

You will work closely with ownership, have meaningful influence, and be rewarded for helping build something exceptional.

Pay: $38.00 - $40.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Arvada, CO 80002