Director of Product Management

Title: Director of Product Management

Classification: Exempt / Full-Time

Organizational Relationship: Reports to Vice President, Product Management

Direct Reports: Product Managers

Classification: Exempt

Location Considerations: Strong preference for candidates residing in Georgia, Utah, Wisconsin, or Indiana #LI-Remote

GENERAL SUMMARY

The Director of Product Management is a customer-centric, hands-on product leader responsible for executing the roadmap across Vyne Medical's product portfolio, including Trace, HealthyData, LabDE, and ARC. Vyne Medical builds healthcare workflow automation and intelligent document processing software that helps hospital teams in Patient Access and HIM reduce manual work, improve data accuracy, and streamline communications. This role owns the full product lifecycle - from market problem identification and business case development through delivery and go-to-market execution - and measures success by outcomes delivered: reduced manual work for hospital teams, faster time-to-value for health system customers, and product capabilities that earn and retain customer loyalty.

DUTIES & RESPONSIBILITIES

Product Strategy & Discovery

• Proactively engage customers and prospects through structured interviews, site visits, and feedback programs to develop deep understanding of market problems, not just product feedback.
• Develop business cases for new investments, quantifying market opportunity, revenue impact, and cost-to-build tradeoffs; contribute input to pricing and packaging decisions.
• Define target markets and segments, research competitor products, and maintain competitive evaluations to keep the roadmap grounded in market reality.
• Contribute data-driven input on portfolio-level decisions, including prioritization tradeoffs and product sunset recommendations.

Roadmap Execution & Delivery

• Partner with the VP of Product to translate strategic initiatives into well-defined, prioritized roadmaps across Trace, HealthyData, LabDE, and ARC.
• Coordinate cross-functional delivery with Engineering, Marketing, Sales, Client Success, and Operations to ensure features are well-scoped, properly sequenced, and launched successfully.
• Write clear product requirements and acceptance criteria; collaborate with engineering during backlog refinement and sprint planning to maintain delivery momentum.
• Make sound scope decisions that balance speed, quality, and user experience - keeping commitments without accumulating unsustainable product or technical debt.

AI & Innovation

• Actively use AI-assisted tools in day-to-day product work - writing specs, prototyping concepts, and accelerating discovery - and model that behavior for the broader team.
• Partner with Engineering to identify and scope AI/ML capabilities within existing and new products, evaluating accuracy, reliability, and audit-ability with particular attention to PHI and HIPAA requirements.
• Stay current on AI tooling and bring relevant new capabilities to the team as an informed, enthusiastic practitioner who actively contributes to Vyne Medical's AI adoption.

Team & Stakeholder Leadership

• Manage and mentor Product Managers, providing regular feedback and coaching that builds product craft, confidence, and ownership.
• Present roadmap updates, product strategy, and recommendations to senior executives, Sales teams, and customers with clarity and confidence.
• Serve as a reliable partner to Engineering and cross-functional stakeholders, surfacing blockers early and maintaining alignment throughout delivery.
• May mentor, train, and coach others across the broader product and business organization.
• Other duties as assigned.

PHYSICAL DEMAND:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

SECURITY ROLE / RESPONSIBILITY:

• Protected Health Information (“PHI”): This position may have access to and be responsible for the security of PHI/PI on an incidental basis.
• Human Resource Information: This position may have access to and be responsible for the security of information including salary, insurance, reviews, resumes.
• Financial Admin: This position may have access to and be responsible for the security of financial administrative accounts and corporate accounts.
• Application Admin: This position may have access to and be responsible for securely administering user access to corporate applications.

Vyne provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetics, or veteran status. In addition to federal law requirements, Vyne follows applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

EDUCATION, KNOWLEDGE AND SKILLS:

Required

• Bachelor's degree in a relevant field, or equivalent professional experience.
• 5+ years of product management experience, including SaaS or cloud-based software products for enterprise customers.
• Experience in healthcare technology, with exposure to health system workflows in Patient Access, HIM, Revenue Cycle, or clinical operations.
• Demonstrated ability to develop business cases, write strong product requirements, and partner effectively with engineering in an agile environment.
• Hands-on, practical experience using AI tools in a professional product context.
• Strong communication skills; comfortable presenting to senior executives, sales teams, and customers.

Preferred

• Experience with intelligent document processing (IDP), workflow automation, or healthcare data exchange products.
• Familiarity with cloud infrastructure (AWS, Azure, GCP) and enterprise AI/LLM platforms.
• Background in go-to-market strategy development with senior-level counterparts.
• Familiarity with HIPAA compliance requirements as they apply to AI/ML systems handling PHI.
• Master's degree in Business, Computer Science, or a related field.