OUR COMPANY: Spark Pediatrics is the leading provider of PPEC centers (Prescribed Pediatric Extended Care) in the country, offering center-based skilled nursing services to children, aged 0-21, with medical complexities, who require nursing intervention due to physical needs.

Our mission at Spark Pediatrics is to ensure that every child has a childhood. We recognize the challenges of caring for a child with complex medical needs. We believe in building strong partnerships with patients, families, physicians, and referral sources to create personalized treatment plans based on each child's unique needs. Our resolute team is committed to supporting children in reaching their full potential while offering guidance to their families. Join us in making a difference in the lives of these special children and their loved ones.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree from an accredited college or university in nursing or related field.
• Five (5) years nursing experience.
• Two (2) years prior experience in Quality Assurance (QA) or Compliance, preferably in a multi-site or high-growth healthcare setting.
• Deep familiarity with pediatric clinical care standards and state survey expectations (with specific knowledge of Florida and Texas regulations preferred).
• Expert understanding of interdisciplinary clinical collaboration models (nursing, therapy, nutrition, physician) and how to harmonize quality standards across these disciplines.
• Proficient in leveraging Electronic Health Records (EHRs) for data extraction and reporting, with strong functional knowledge of basic data tools (e.g., Excel/Sheets) to manage and present care metrics.
• Proficient in Microsoft Office tools (Outlook, PowerPoint, Excel, Teams).

CERTIFICATES, LICENSES, REGISTRATIONS:

• Active Registered Nurse (RN) license or equivalent clinical license.
• BLS Certification.
• Valid driver's license and reliable transportation for travel to and from meetings, centers, and other business-related activities.

OTHER SKILLS AND ABILITIES:

• Exceptional organizational skills, strong follow-through, and demonstrated initiative to identify and resolve complex, ambiguous problems independently.
• Proven ability to build rapport, communicate complex regulatory and quality standards clearly, and effectively influence senior and clinical staff.
• Working knowledge of EHRs and best practices for data integrity and efficient clinical documentation.
• Demonstrated agility and resilience operating in a growth-stage or fast-moving multi-site environment, requiring adaptability and proactive problem-solving.
• Ability to travel up to 30% of the time to conduct on-site audits and support multi-state pediatric care centers (FL, TX).

POSITION SUMMARY: Spark Pediatrics is committed to setting the standard for complex pediatric care. The Director of Quality will be the strategic leader responsible for embedding a culture of excellence and continuous improvement across all clinical centers. This role is pivotal in ensuring every child receives optimal, consistent, and measurable high-quality care while maintaining uncompromising regulatory integrity as the organization scales. They will develop and scale center-based growth strategies by standardizing and super charging De Novo and M&A openings.

Key Objectives

• Strategic Quality Leadership: Design, implement, and oversee a unified Quality Management System (QMS) that drives continuous, measurable improvement in patient outcomes across all centers.
• Risk Mitigation & Compliance: Ensure all clinical operations and facilities maintain full compliance with state and federal regulations (especially Florida and Texas), proactively reducing organizational risk and ensuring constant survey readiness.
• Scalable Infrastructure: Build data-driven foundational systems and workflows that enable high-quality care delivery and compliance monitoring as Spark Pediatrics expands into new markets.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Quality Improvement & Outcomes

• Design and direct the Continuous Quality Improvement (CQI) framework, defining key performance indicators (KPIs) for clinical care delivery and patient goal attainment.
• Develop, implement, and track processes to systematically measure and report on clinical performance and patient outcomes, utilizing data to inform strategic priorities.
• Facilitate high-impact, quarterly interdisciplinary Quality Assurance (QA) reviews between center Directors of Nursing (DONs) and Medical Directors to address systemic quality challenges.

Regulatory Compliance & Audit

• Oversee the formal internal audit program (including mock surveys conducted at least twice annually) to validate regulatory readiness and adherence to clinical best practices.
• Build foundational systems and workflows to prepare the organization for scaling compliance and quality tracking across multiple states.
• Identify significant gaps in compliance or clinical performance, and lead the development and execution of effective, root-cause-driven corrective action plans in collaboration with regional leadership.
• Manage all center licensing, credentialing, and accreditation processes, ensuring timely completion and adherence to all requirements for both existing and new centers.

Leadership & Culture

• Function as the primary subject matter expert and change agent for quality and compliance, influencing and training staff and leadership without direct reporting authority.
• Collaborate with the Clinical Operations and Operations teams on the implementation and successful integration of new clinical programs, systems, and technologies.
• Collaborate with the Clinical Operations to standardize, monitor, and enhance our EMR during both the implementation and scaling phase.
• Performs other duties and responsibilities as defined by Executive Leadership Team.

PHYSICAL DEMANDS:

Prolonged periods of sitting at a desk and working on a computer. Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

Must be able to lift and carry up to 10-15 lbs.; Ability to stand for prolong periods of time and climb steps regularly. Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.

WORK ENVIRONMENT:

Due to the travel requirements of the position the employee will frequently be exposed to outside weather conditions. Additionally, the office environment may be subject to moderate noise levels.

EOE Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

EEO/ADA/DFWP