Director of Revenue Management

Key Responsibilities:

• Strategic Revenue Management:
  • Develop and implement revenue management strategies and pricing models to maximize room revenue and market share.
  • Conduct regular revenue analysis and forecasting to inform business decisions and strategic planning.
  • Monitor competitive market trends and adjust pricing strategies as necessary to maintain a competitive edge.
• Inventory and Pricing Control:
  • Oversee the distribution and management of room inventory across all booking channels.
  • Set room rates, packages, and promotions based on forecasted demand, market conditions, and competitive intelligence.
  • Manage and optimize distribution channels, including OTAs, brand website, GDS, and other online and offline channels.
• Performance Analysis:
  • Track, analyze, and report on key revenue metrics, including RevPAR, ADR, occupancy, and market share.
  • Regularly review and interpret revenue performance reports to identify trends, opportunities, and areas for improvement.
  • Present findings and recommendations to senior management to support revenue and profitability goals.
• Cross-Departmental Collaboration:
  • Collaborate with Sales, Marketing, Reservations, and Operations teams to align revenue strategies with overall business goals.
  • Provide training and guidance to sales and front office teams on revenue management principles and upselling techniques.
  • Work closely with marketing teams to develop promotions and campaigns that drive occupancy and ADR.
• Technology and Systems Management:
  • Utilize revenue management software (e.g., RMS, CRS, PMS) to manage data and make data-driven decisions.
  • Oversee the implementation and maintenance of technology solutions that support revenue management processes.
  • Ensure data integrity and accuracy in revenue management systems and processes.
• Market Intelligence:
  • Conduct ongoing competitive analysis, including pricing, positioning, and market trends.
  • Keep abreast of industry changes, new technologies, and best practices in revenue management.
  • Develop market segmentation and customer profiling strategies to enhance targeting and pricing precision.
• Budgeting and Forecasting:
  • Lead the annual budgeting and forecasting process for all revenue streams, including rooms, F&B, and ancillary services.
  • Ensure that revenue targets align with overall financial goals and provide regular updates on performance against budget.
  • Identify opportunities to increase incremental revenue through upsell programs and ancillary offerings.

• Bachelor’s degree in hospitality management, Business Administration, Finance, Economics, or a related field
• Minimum 7–10 years of experience in Revenue Management within the hospitality industry
• At least 3–5 years in a leadership or multi-property revenue management role
• Strong knowledge of hotel distribution channels, pricing strategies, and market segmentation
• Experience working with major hotel PMS, RMS, CRS, and channel management systems.
• Proven track record of driving RevPAR, ADR, and occupancy growth Strong analytical skills with the ability to interpret and act on complex data sets.
• Excellent communication and interpersonal skills, with the ability to present to senior management and influence key stakeholders.