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Director of Risk

Job Summary

The Director of Risk is responsible for leading Clark’s enterprise-wide risk, insurance, and claims strategy including product liability, workers’ compensation, commercial insurance programs, and enterprise risk oversight. The role serves as a centralized leader ensuring strong governance, cost efficiency, and strategic risk mitigation across the organization. This position reports to the Vice President of Finance and collaborates closely with Legal, Employee Services, Operations, and Finance teams.

Responsibilities

Insurance Program Leadership

Lead the design, procurement, and ongoing management of all corporate insurance programs, including General Liability, Workers’ Compensation, Automobile Liability, Product Liability, Business Interruption, Management Liability, Cyber/Privacy/Tech, Property, Contractor’s Equipment, and specialty lines.
Develop and evaluate innovative insurance program structures and alternative risk financing solutions.
Oversee due-diligence for insurance renewals, including policy evaluation, risk assessment, compliance monitoring, and coordination with brokers.
Serve as subject-matter expert on coverage terms, exclusions, and risk transfer approaches.
Partner with Legal to support negotiations and advise on insurability and risk allocation.

Claims Oversight: Product Liability & Workers’ Compensation

Lead management of insurance claims and reportable events, including product liability and workers’ compensation.
Manage TPAs, external counsel, experts, and insurers to ensure effective claim handling.
Analyze trends to recommend loss-control initiatives, safety enhancements, and insurance program adjustments.
Oversee reserving practices, claim strategies, and root-cause assessments.

Risk Mitigation & Internal Collaboration

Coordinate with Legal, Employee Services, Finance, Operations, procurement, and safety teams to implement enterprise risk reduction strategies.
Lead risk team activities: identification, evaluation, control design, remediation, and monitoring.
Manage risk issues including root-cause analysis, action plans, and reporting.
Advise leadership on complex or emerging risks.
Provide guidance on control documentation and automation opportunities.
Support strategic initiatives with risk insights.

Reporting & Governance

Develop and maintain business risk reporting, metrics, and KPIs.
Strengthen organizational risk culture through communication and cross-functional engagement.
Maintain and enhance standard insurance and risk clauses in contract templates.

Physical Requirements

Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

Remote Work Qualifications

Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

Experience

10+ years of experience in risk management, insurance leadership, or product liability/claims oversight.
Expertise in risk management principles including assessment, controls, and monitoring.
Strong knowledge of workers’ compensation, property liability, management liability, cyber, emerging risks, and captive programs.
Advanced analytical abilities to identify evolving risk trends.
Proven ability to manage multiple initiatives with high attention to detail.
Strong judgment and problem-solving skills.
Demonstrated ability to collaborate across departments and influence leaders.
Excellent written and verbal communication skills.

Education

This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.

Desired Traits & Skills

Someone who stays current on evolving risks, regulatory changes, and insurance market dynamics and proactively brings solutions forward.
A forward-looking thinker who uses data to influence strategy and guide executive decision-making.
Calm, decisive leadership even when navigating high-stakes incidents or ambiguous risk situations.
A natural relationship-builder who brings people together to solve enterprise risk challenges.
An high-level communicator who can translate complex risk concepts into clear, actionable guidance for all levels of the organization.
Highly organized, reliable, and detail-oriented, with an ability to maintain rigor even under pressure.
A proactive leader who embeds risk thinking into strategy, operations, and culture.

Company Overview

A rapidly growing, multi-divisional company headquartered in Lancaster, Pennsylvania with services supporting all of Clark’s distribution methods in the food service industry.