Director Of Sales

Director of Sales

Reports To: General Manager

SUMMARY OF ROLE:

The Director of Sales is responsible for selling hotel rooms and meeting rooms through direct client contact.

ESSENTIAL DUTIES & RESPONSIBILITIES include but are not limited to:

• Responsible for solicitation efforts while overseeing rate, date and space. Negotiate, organize and coordinate group block and meeting space agreements, along with associated administrative tasks
• Complete administration of all sales, promotional activities, advertising and marketing efforts
• Develop, implement and achieve annual business and market plan objectives
• Develop and manage the departmental budget and monitor sales activities and performance to ensure goals are met or exceeded
• Maintain personal and phone contact with key accounts to maintain total and complete sensitivity to customer satisfaction and needs. Maintain accurate records of all sales calls, correspondence and client contact
• Direct solicitation efforts by personal sales calls, emails, site inspections and telephone sales calls
• Use revenue maximization strategies when organizing and negotiating rate, date and space commitments for group room sales of the property
• Staff meeting participation with appropriate input
• Attend meetings and report to management company
• Prepare reports pertaining to Sales and Marketing and review to discuss or implement sales strategy
• Continue ongoing research of the travel industry local and national market to prospect and gain corporate accounts
• Participate in hotel Brand marketing initiatives and create awareness of the resources available through the brand to maximize revenues and exposure
• Communicate with Brand national sales force and use RFP tools provided by Brand to obtain national sales accounts
• Ensure the completion of sales reports
• Ensure that hotel content and images are up to date and the hotel is presented appropriately online
• Be familiar with competitor hotels and maintain research on their mix of business, promotions, etc.
• Use of the electronic sales database system is necessary to maintain accuracy of client detail and to complete tasks efficiently
• Prepare expense reports for all out-of-pocket expenses
• Prepare activity and productivity reports, and monthly statistical reports assigned by the General Manager or Corporate
• Perform all other duties as assigned by management including assisting other departments with limited managerial staff, as requested

REVENUE MANAGEMENT

• Attend Revenue Management conference calls/meetings
• Provide strategic revenue management plans within the hotel to include: rate development, establishment of group thresholds, meeting space utilization
• Ensure effective utilization of PMS and Brand revenue management tools and resources to maximize revenue contribution from all segments
• Establish High Demand Dates and work with General Manager on appropriate rate levels and inventory for such dates
• Monitor Wholesale Internet Sites and Brand Site for accuracy of content, photos and online presence

REQUIREMENTS

• Hotel Sales Management Experience
• Professional written and verbal communication skills required to communicate with clients, guests and team members
• Highly motivated to exceed revenue goals and complete sales activities
• Effective leader with a positive attitude
• Experience with Sales System/Database
• Strong organizational skills
• Sharp computer skills for email communication, documentation, completing reports, monitoring social media and use of Brand portal
• Local travel required for sales calls, networking
• Marriott systems knowledge preferable, but not required
• Professional business attire and appearance required

PHYSICAL REQUIREMENTS include but are not limited to:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to hear and speak to employees and guest in person and/or by phone
• Able to bend, stoop, climb, stretch to reach, push, stand for long periods of time, sit, kneel and twist
• Able to see and read on computer screen and paper
• Able to use hands and fingers to operate tools and equipment

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• Paid time off

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Experience:

• Hotel Marketing: 1 year (Preferred)
• Hotel Sales Management: 1 year (Required)

Work Location: In person