Opportunity: Director of Sales
The Courtyard Marriott San Jose Airport is looking for a dynamic professional to lead it's sales team. This position will develop and execute strategic sales plans through direct sales, marketing, e-commerce channels, public relations, and community partnerships.
Your Growth Path
Area Director of Sales – Regional Director of Sales – Corporate Director of Sales – VP of Sales
Your Focus
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Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
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Use internal and external resources and data to develop strategic plans to incorporate all business segments.
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Understand sales and business processes, support corporate and hotel goals and contribute to enhancement of customer value.
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Identify customer business requirements and craft customer offers, which result in increased revenue share for the hotel.
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Monitor achievement of objectives for the sales team and take appropriate action to correct shortfalls versus the annual marketing plan.
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Achieve annual hotel revenue goals as agreed upon and established in the annual budget.
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Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
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Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
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Articulate and leverage the benefits of the hotel to close sales opportunities.
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Prepare and maintain a current annual marketing plan with measurable and specific initiatives detailed to maintain and grow each business segment.
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Accept leadership responsibilities by modeling proper selling techniques, effective development of others and commitment to industry, and personal development.
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Develop effective presentations (orally and written) where ideas, opinions, recommendations and conclusions are clearly understood.
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Travel locally to conduct outside calls, promote the hotel, and review competition.
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Follow sustainability guidelines and practices related to HHM’s EarthView program.
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Perform other duties as requested by management.
Your Background And Skills
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Four-year college degree required; additional/advanced degree coursework in business administration, marketing and communications a plus.
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Previous sales experience in a comparable hotel size and scope required with operations experience preferred.
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Public relations and community marketing experience required.
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Proficient in use of Excel, Word, Delphi and access database tools.
HHM Benefits And Perks
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Medical, Dental and Vision Health Insurance
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Paid Time Off
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401k Company Match
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Free Basic Life Insurance
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Travel Discounts
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Commuter Transit and Commuter Parking Benefits
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Quarterly Bonuses and Incentives
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Employee Assistance and Wellness Program
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Educational/Professional Development
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Technology Reimbursements
Work Environment and Context
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Work schedule varies and may include occasionally working on holidays, weekends.
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Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.
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Moderate travel between hotel and client’s locations required.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It