Director of Spa and Wellness

Position Overview

Rosewood Red Sea seeks a visionary Director of Spa & Wellness to design, open, and lead an ultra-luxury wellness destination aligned with Rosewood’s A Sense of Place®. The role oversees spa, fitness, movement, hydrothermal and ritual experiences (including hammam), salon/retail where applicable, and cross-resort wellness activations. The successful candidate will drive guest transformation, brand distinction, and commercial results through innovative programming and flawless operations.

Key Responsibilities

• Develop the spa & wellness vision, service philosophy, and signature rituals inspired by the Red Sea and local traditions.
• Lead all pre-opening workstreams: OS&E/FF&E, equipment selection, layout flow, hydrothermal specs, vendor RFPs, and critical path.
• Establish SOPs and training to achieve LQA/Forbes standards; run service simulations prior to opening.
• Own commercial strategy and P&L: pricing, packaging, yield management, therapist productivity, capture rate, and retail penetration.
• Build integrated programs across treatments, movement, mindfulness, recovery, and sleep; curate seasonal calendars and retreats.
• Partner with Marketing & Communications on positioning, PR/influencer plans, content assets, and digital bookability/CRM.
• Ensure daily operational excellence across reservations, reception, locker/hydro circuits, treatment delivery, retail, and facility upkeep.
• Recruit, coach, and develop a high-performing international team with certification compliance and succession plans.
• Curate and negotiate brand/retail partnerships; optimize assortment, merchandising standards, inventory control, and sell-through.
• Safeguard hygiene, sanitation, product safety, MOH licensing, and risk management; lead audits and incident response.
• Align with Red Sea Global’s sustainability vision: ethical sourcing, waste and water stewardship, and community engagement.
• Deploy dashboards and insights for demand forecasting, utilization, guest feedback, and campaign ROI; translate data into action.
• Collaborate closely with Rooms, Culinary, Recreation, Engineering, Finance, and T&C/HR to deliver seamless guest journeys.

Qualifications & Experience

• 10–12+ years of luxury spa & wellness leadership with 3–5 years heading a flagship or resort spa; pre-opening experience required.
• Recognized therapy/beauty/wellness certifications; degree in Hospitality/Business/Wellness Management preferred.
• Proven commercial acumen with full P&L ownership, pricing and yield strategy, and strong retail results.
• Expertise in hydrothermal operations and ritual programs (e.g., hammam), plus integrated wellness (fitness, movement, mindfulness).
• Track record achieving LQA/Forbes benchmarks and exceptional guest satisfaction.
• Proficiency with spa scheduling/POS and CRM/analytics platforms; data-driven decision making.
• Excellent leadership, coaching, and communication skills; fluent English required, Arabic an advantage.

Located along Saudi Arabia's west coast on the Shura Island, the new Rosewood hotel and residences will be part of The Red Sea destination. Poised to be one of Saudi Arabia's top cultural and lifestyle hubs, the development is comprised of a stunning marina offering a yacht club, commercial retail and dining options, as well as an 18-hole championship golf course. The development will boast 149 guest rooms and suites, alongside elevated dining offerings including three restaurants, two lounges, a signature Manor Club and a central hub featuring authentic eateries. Additional recreational spaces will include event pavilions and Asaya, Rosewood's integrative well-being concept consisting of seven treatment rooms, a gym, two movement studios and a yoga pavilion.