Director of Talent

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Overall Requirement

The Director of Talent is a strategic leader responsible for designing and executing talent acquisition, development, and retention strategies that align with the organization’s goals.

This role oversees the full talent lifecycle, including employer branding, recruitment, onboarding, performance management, succession planning, and employee engagement. The Director of Talent partners closely with senior leadership to build a high-performing, inclusive, and future-ready workforce.

Key Duties and Responsibilities

• Develop and lead innovative recruitment strategies to attract top talent across all levels.
• Build and promote a compelling employer brand that reflects the company’s culture and values.
• Oversee recruitment operations, including sourcing, interviewing, selection, and offer processes.
• Provide leadership, guidance and direction to the recruitment and talent team and develop capability on the team through career development, coaching and training
• Create operational model, suitable for the business needs
• Implement and manage recruitment strategy programs and advertising.
• Develop strong relationships with business leaders, hiring managers, and the HR team.
• Manage third party support, to include engagement, contracts and terms.
• Prepare and conduct Business Reviews on a regular cadence, and as required by the business.
• Assist with the creation of initiatives including diversity, transitions, and special interest areas.
• Ensure compliance with the recruitment team’s day-to-day tasks.
• Understand metrics to monitor and track programs and initiatives.
• Drive performance metrics and hold the team accountable for meeting them.
• As required, actively recruit internal/external executive-level candidates.
• Research and recommendation staffing process enhancements.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Maintain a competitive market assessment to understand market shifts, insights, and targets should be for the business and recruitment team to drive impact
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improve and change existing methods, processes, and standards within job discipline.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Talent Development

Lead the talent review process

• Design and implement learning and development programs that support career growth and skill enhancement, particularly around capability building such as the Graduate Development Program.
• Create succession planning frameworks to identify and develop future leaders.
• Manage the oversight of the utilization and availability process internally

Employee Engagement & Retention

• Drive initiatives that enhance employee engagement, satisfaction, and retention.
• Analyze workforce data to identify trends and recommend solutions.
• Champion diversity, equity, and inclusion across all talent practices.

Leadership & Strategy

• Collaborate with executive leadership to align talent strategies with business objectives.
• Lead and mentor a team of talent professionals, fostering a culture of excellence and innovation.
• Monitor and report on key talent metrics and KPIs to inform decision-making.

Technical Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 10-12 years of progressive experience in talent management, including leadership roles.
• Proven success in building and scaling talent programs in dynamic environments.
• Strong knowledge of HR technologies, ATS systems, and data analytics.
• Exceptional communication, leadership, and stakeholder management skills and manage to achieve targets with a direct impact on multiple department results within a function.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills and an advanced inquisitive mindset.
• Sophisticated analytical skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.

Core Behavioral Skills:

• Strategic thinker with a hands-on approach.
• Passionate about people development and organizational culture.
• Comfortable navigating change and ambiguity.
• Committed to fostering an inclusive and equitable workplace.

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  On site requirements might change based on clients needs.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CV’s will be treated as a direct application.

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.