Responsibilities:
The Director, Procurement Operations is a senior people leader and hands-on procurement systems subject matter expert responsible for the design, configuration, governance, and performance of the Procure-to-Pay (P2P) ecosystem. This is a remote role that owns how procurement technology (Oracle, Sievo, and other related platforms) is configured and used across the enterprise, ensuring system design decisions directly support business outcomes such as increased PO adoption, improved supplier data quality, higher catalog usage, and reduced manual intervention. The role partners cross-functionally with IT, Finance, Accounts Payable, Internal Audit and Compliance to establish standards, controls, and drive continuous improvement across the full P2P lifecycle.
Essential Functions and Work Responsibilities
Functional Category: Oracle P2P Strategy, Configuration & Governance
Estimated Percent of time Spent – 45%
- Own Oracle P2P strategy, configuration decisions, and governance across requisitioning, purchasing, supplier onboarding, catalogs, and marketplace ordering.
- Define enterprise standards for Oracle setup (approval rules, procurement controls, roles/security, audit controls) with IT and Compliance.
- Act as product owner for Oracle Procurement enhancements and roadmap; translate business needs into requirements and acceptance criteria.
- Establish and monitor KPIs (PO adoption, match exception rates, catalog usage, cycle times) and drive performance improvement.
Functional Category: Supplier Onboarding, Supplier Master Data & Catalog Enablement
Estimated Percent of time Spent – 35%
- Lead supplier onboarding and supplier master redesign, eliminating manual and off-system processes and improving data quality.
- Own catalog, punch-out, and marketplace enablement strategy and design standards; drive adoption with suppliers and requesters.
- Partner with AP and Finance to ensure supplier data supports accurate invoicing, payment terms, tax reporting, and clean downstream posting.
- Develop SOPs and controls for supplier changes, deactivation, and ongoing data stewardship.
Functional Category: People Leadership, Stakeholder Partnership & Continuous Improvement
Estimated Percent of time Spent – 20%
- Provide direct people leadership to the Purchasing Manager and Supplier Onboarding & Master Data Manager (coaching, development, performance management).
- Partner with IT, Finance, AP, and Compliance on enhancements, segregation of duties, controls, and change management.
- Drive continuous improvement initiatives to reduce manual intervention, improve compliance, and enhance end-user experience.
- Serve as escalation point for complex P2P issues (invoice holds/match exceptions, supplier setup, catalog/punch-out issues) and partner with IT/AP to ensure root-cause remediation.
Travel Requirements
Travel
Estimated Percent of time Spent – Less than 5%
-
Travel to InnovAge corporate office if needed (estimate 2x annually)
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
REQUIRED
Education: Bachelor’s degree required (Business, Supply Chain, Finance, Information Systems, or related field).
Licensure, Certification, Registration or Designation: None required.
Work Experience and Qualifications:
- Minimum of 5 years of people management experience, including managing managers and/or multi-level teams.
- 10+ years of procurement operations, procure-to-pay (P2P), or purchasing leadership experience.
- Deep, hands-on experience with Oracle Procurement (Oracle Fusion preferred), including configuration decisions and governance.
- Proven people leadership experience managing managers and/or multi-level teams.
- Strong understanding of supplier master data and downstream AP/Finance impacts; experience increasing PO adoption and reducing non-PO spend.
- Demonstrated ability to partner cross-functionally (IT, Finance, AP, Compliance) and lead change in complex environments.
PREFERRED
Work Experience and Qualifications:
- Hands-on experience with Oracle Procurement (Fusion preferred).
- Experience with comparable P2P platforms such as Coupa and/or Workday.
- Experience implementing or optimizing supplier portals, catalogs, punch-outs, and marketplace enablement.
- Healthcare, multi-site services, or other regulated industry experience preferred.
- Experience implementing or optimizing supplier portal, catalogs/punch-outs/marketplace enablement, and e-invoicing / match exception reduction.
- Healthcare, multi-site services, or regulated industry experience preferred.
Benefits:
InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.
InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.
Applicants are considered until the position is filled.
Posted Pay Range: $136,400-$160,000 Additional Information:
Compensation Disclaimer
The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.
Attention Florida Applicants
This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information, please visit the Clearinghouse Education and Awareness website:
https://info.flclearinghouse.com
Agency Disclaimer
InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates/resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.