Director – Product Compliance Management, Visa Acceptance Solution - Payments

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Compliance drives meaningful growth. If you believe this statement, this role is for you!

Visa is seeking a seasoned Director to join the Payment Processing team in Visa Acceptance Solution team, focusing on product compliance management. This dynamic role is pivotal in driving the development and deployment of innovative payment solutions and ensuring compliance with payment network processing rules and specification. The successful candidate will collaborate with various Visa Acceptance Solutions teams such as application owners, product owners, solution engineering lead, regional sales and client services, to develop, integrate, and manage payment acceptance solutions, staying ahead of evolving trends in the payments space. She/He will also act as a risk champion for the Payment Processing team to ensure the emerging and existing operational risk controls are properly documented, monitored and mitigated. This role sits within the Network Innovation of Payment Processing team in Visa Acceptance Strategy.

Key Responsibilities

• Strategic Planning: Develop and execute strategic plans for Visa Acceptance Solutions Payment Processing, aligning with the overarching goals of the Network Innovation and Processing Compliance.

• Expertise Management: Maintain in-depth understanding of payment processing of Network/ Acquirer/ processors / Third Party Payment Enabling Agents models to guide acceptance product development. Capable of digesting and interpreting network and processor connection technical documentation to drive consistent front end processing design and data persistency across multiple processing modules in transaction processing. Basic understanding and working knowledge of API development and publication.

• Compliance Management: Stay abreast of industry changes, trends, payment network rules and compliance requirements, particularly related to transaction processing, fraud prevention, and cybersecurity trends. Analyze financial and brand impacts related to new mandates and ensure compliance requirements are integrated in product lifecycle management. Ensure Visa Acceptance Payment Processing capabilities are kept up to date with card network business enhancement/switch release cycles, continuously unlocking and releasing card network features to deliver value add to Visa clients and cardholders. Act as the central point of contact for internal and external stakeholders, communicating product impacts, compliance requirements, and program objectives effectively.

• Program and Project Management: Create and manage detailed roadmaps and program management plans for the rollout and enhancement of payment network processing initiatives.

• Collaboration: Work closely with cross-functional teams including Strategy, Sales, Product Development and Solutioning, to assess current Payment Processing capability gaps with the lasts network requirements and enablement capabilities. Establish close partnership with other Visa Acceptance Solution teams to oversee end to end user experience to drive holistic and efficient service design and build. Guide product development planning with compliance excellence as the core principle.

• Risk and Compliance Championship: Work closely with Business Risk Partners as a key point of contact on Acceptance Solution Payment Processing. Lead the overall network compliance management and product risk assessment. Provide guidance, support, and fostering collaboration amongst sales, product and engineer teams to achieve Visa Acceptance Solutions compliance objectives.

• Metrics and Reporting: Lead ongoing risk self-assessment for Payment Processing. Define and monitor Key Risk Indicators for the team, ensuring clear visibility of performance and compliance to leadership and stakeholders.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 192,300.00 to 278,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.