Director, Region System Operations

Power Your Greatness

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.

General Purpose

At the heart of our operations, this leadership role shapes how our transmission and distribution system performs - every hour of every day. You’ll guide a diverse team of leaders, establish strategic priorities aligned to company goals, and ensure resources are deployed where they create the greatest impact. This is an opportunity to influence organizational success, develop future leaders, and deliver reliable outcomes that support our customers and communities.

Responsibilities

• Oversight and management of the Salt Lake City or Portland region system operations center which will also include responsibility for technical services, emergency management, technical/compliance training, and/or business process improvement departments.
• Responsible for establishing strategic business objectives, strategies, and plans in support of company strategic goals.
• Manage and allocate financial and employee resources for the efficient operation of transmission and distribution system operations.
• Develop plans, processes, operating policies, targets, measurements and implement tools to establish best practices for transmission and distribution system operations.
• Develop and monitor industry and internal benchmarks to measure continuous improvements in operational transmission system performance.
• Oversee the activities related to planning, operations, switching, and control of the distribution and transmission systems.
• Recommend and implement plans and approaches to support overall business strategies.
• Develop technical operational expertise through development and implementation of technical training programs for employees.
• Liaise with other utilities, occupational regulators (OSHA), community agencies, and business areas on the development of working relationships and agreements.
• Actively participate in regional transmission operations and planning organizations as a company spokesperson and official.
• Maintain business relationships with local union management.
• Act as an official company spokesperson for bargaining unit negotiations, accident prevention manual changes, grievances proceedings, and other related bargaining unit business.
• Represent the company as an official spokesperson with regulatory agencies, e.g. Western Electricity Coordinating Council; North American Electric Reliability Corporation; and the Federal Energy Regulatory Commission.
• Take responsibility for the compliance of NERC reliability standards as the designated owner of specific standards for the company.

Requirements

• Bachelor’s degree in electrical engineering or a related field; or the equivalent combination of education and experience.
• A minimum of 7-10 years utility experience in distribution and transmission operations.
• A minimum of 5 years’ experience of direct people management.
• A minimum of 5 years’ experience managing bargaining unit employees
• A minimum of 3 years’ experience managing employees engaged in electric utility operational activities.
• Knowledge of transmission and distribution system operations.
• Knowledge of regulatory reliability standards.
• Knowledge of outage management systems (i.e. Monarch).
• Knowledge of energy management systems (i.e. CADOPS).
• 24/7 availability to support system operational requirements.
• Leadership and teamwork skills to negotiate with and influence peers and management on policy and strategic issues.
• Communication and interpersonal skills including ability to manage and motivate employees, use oral and written communication to create a vision, communicate strategy, and effectively interface with other company leaders.

Preferences

• Advanced degree.
• NERC certification (if managing NERC certified employees).
• Knowledge of emergency service provision, as pertaining to the utility industry.
• Knowledge of NERC reliability standards.
• Experience in electric utility control center (24/7) operations.
• Experience in electric utility emergency operations (i.e. storm, wildlife, major event response).
• Knowledge of the company’s strategic plan, regulatory and political environment, as well as the company’s policies, procedures, and practices, and applicable federal, state, and local laws and regulations.

Additional Information

Req Id: 114541
Company Code: PacifiCorp
Primary Location: PORTLAND, OR
Department: Power Delivery
Schedule: Full Time, 100% Onsite
Personnel Subarea: Exempt
Hiring Range: $155,300 - $213,510

BENEFITS:

At PacifiCorp, we understand that living a healthy lifestyle isn’t just about your physical health — your mental, financial, and social wellbeing also play an important role. That’s why we offer a wide range of benefits designed to help you live a more balanced lifestyle

Our Benefits include:

Medical, dental, and vision insurance
401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute.
Life insurance
Additional voluntary benefits, including pet insurance
Tuition Assistance
Mass Transit Pass for employees in our Portland and Salt Lake City Offices.

Work Life Balance:

Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union)
Paid short-term disability leave and long-term disability insurance
Paid Parental Leave
Paid Bereavement Leave
Employee Assistance Program supporting mental and emotional wellbeing

For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Employees must be able to perform the essential functions of the position with or without accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.