Director, Revenue Operations

Employment Type: Full-Time, Onsite

About Us

Datavault AI, along with its event-technology subsidiary Event Citadel (formerly CompuSystems), operates across a diverse portfolio of technology and service divisions.

Datavault AI Inc. delivers high-performance computing software, Web 3.0 data-management solutions, and advanced audio technologies to a broad range of industries. Its Acoustic Science division licenses spatial and multichannel HD audio technologies—including ADIO®, WiSA®, and Sumerian®—to customers in sports & entertainment, events & venues, automotive, finance, and other sectors.

Event Citadel (formerly CompuSystems), founded in 1976, is a trusted provider of end-to-end event technology solutions, offering registration, ticketing, lead retrieval, and attendee-engagement services for events of all sizes across trade, association, corporate, and government markets.

Job Description

The Director of Revenue Operations will support, architect and enforce the commercial infrastructure required to scale toward aggressive revenue targets, including those that have already been publicly disclosed. This leader will transform a multi-product, early-stage revenue engine into a focused, measurable, and repeatable growth platform. This is a strategic execution role responsible for aligning product focus, sales discipline, pipeline math, capital efficiency, and forecast credibility.

Key Responsibilities

Revenue Architecture & Scaling Math

• Define revenue model assumptions required to reach growth targets.
• Establish pipeline coverage ratios.
• Align headcount planning to revenue.
• Model deals with velocity and conversion assumptions.
• Partner with Finance, FP&A, Ops and Tech on capital efficiency and growth modeling.

Product Focus & Commercial Alignment

• Align Sales around 1–3 primary scalable product motions.
• Prevent product sprawl from diluting pipeline efficiency.
• Ensure repeatable SKUs are prioritized over bespoke deals.
• Create and Manage scripts.
• Establish pricing and packaging discipline.

CRM Governance & Pipeline Integrity

• Own Salesforce +Hubspot hygiene and compliance, and enforcement.
• Enforce stage definitions and qualification standards.
• Eliminate shadow pipeline.
• Lead weekly pipeline reviews with sales leadership.
• Maintain single source of truth reporting.

Sales & BD Accountability

• Enforce outbound standards and quota tracking.
• Monitor pipeline hygiene and activity compliance.
• Lead deal desk governance.
• Escalate performance gaps early.

Forecasting & Volatility Reduction

• Improve forecast accuracy.
• Track churn and renewal exposure.
• Segment client concentration risk.
• Surface early warning indicators.

Financial Discipline & Margin Visibility

• Establish gross margin tracking by product line.
• Build cost-to-serve models.
• Improve revenue leakage detection.
• Align RevOps data with FP&A reporting.

Public Company Governance Alignment

• Aligning public messaging with pipeline reality.
• Support board reporting cadence.

Leadership Expectations

• Lead and influence BD and Sales teams without direct quota ownership.
• Drive cross-functional alignment across Product, Finance, and Marketing.
• Build structure without slowing execution.
• Balance ambition with discipline.

KPIs

• Pipeline coverage ratio.
• Forecast accuracy.
• Quota attainment.
• Sales cycle compression.
• CRM compliance rate.
• Renewal rate.
• Gross margin visibility by product.
• Revenue volatility reduction.

Qualifications

• 7–12 years in RevOps / Sales Ops leadership.
• Experience scaling early-stage multi-product companies.
• Comfortable working in public-company environment.
• Strong Salesforce governance background.
• Good with Excel, reports, and tech-adept.
• Analytical with strong financial literacy.
• Confident enforcing structure with sales leadership.
• Governance must mature alongside growth.

What We Offer

• Competitive salary and benefits package.
• A fast-paced, high-impact work environment.
• Opportunity to work closely with executive leadership.
• The chance to work with cutting-edge technologies and make a significant impact.
• A culture of innovation, ownership, and growth.