Director Software Engineering - Java, Microservices, Kubernetes, DevOps

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact -every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore modern software to be on the leading edge of the payments industry. American Express is looking for strong leaders to be part of high performing teams that will build and support our next generation platforms. If you have the talent and passion to drive innovation and deliver at a rapid pace, with deep hands-on experience in areas of real-time, highly available, cloud-native application development, join our engineering teams to transform our systems.

American Express Global Card Network Platform authorizes and processes all the company’s customer card transactions. The Card Network platform is the critical back bone for all American Express card transactions and is a near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.

Engineering Director

As our Director of Engineering, you will join our global technology team that has embarked on building highly available and scalable distributed systems on the cloud to support the company's long-term strategy and vision. Your primary responsibility is to build and support capabilities of our next generation distributed platform, build innovative payment capabilities leveraging the platform, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills.

Key Initiatives

• Card Network Authorizations/Routing, and Clearing and Settlement
• Omni-channel platforms and partner connectivity management
• ATM, Debit, Credit and Push Payment Transactions, Real Time Settlement
• Multi-rail Payments and non-Card Payments
• Platform Engineering and Foundational Capabilities of distributed systems
High Availability, Resiliency and Performance Engineering on Cloud

Responsibilities

• You will be responsible for building capabilities of a distributed transaction processing infrastructure and payment processing business logic by leveraging that platform. Leading and engaging technical teams that build/deploy high throughput systems.
• You will constantly pursue and learn industry leading/innovative solutions. Build high awareness of open-source technologies and communities that enable high volume low latency systems.
• Lead a culture of innovation and experimentation, support a full software development lifecycle that incorporates the best technology approaches and delivery methodologies.
• Engage with developers in day-to-day activities and help in review of design, coding and the SDLC tasks. Stepping into code where and if needed and be a hands-on leader
• Ensure on time product releases that are of high quality, enabling the core vision of next generation card processing systems.
• Promote a fun and high engagement culture, with a result-oriented focus. Hire, mentor, motivate and retain the best talent.
Collaborate with peer technology and product teams across different locations.

Qualifications

• You have a Computer Science degree, or equivalent with at least 12+ years of work experience and at least 5 years of leadership role experience.
• Have built and delivered large scale enterprise systems/products and have extensive hands-on experience. Preferably delivered and supported products as Cloud hosted services.
• Experience building highly available and low latency distributed systems. Experience building systems as service-oriented architecture and/or micro-services architecture.
• Keen awareness of concerns in massively distributed systems and effective solutions.
• Experience in Linux cloud (Kubernetes) environment supporting applications built using languages like Java, Go, Node.js and NoSQL databases like Couchbase, Cassandra, Redis.
• Experience attracting, hiring, and retaining top engineering talent.
• Have experience leading engineering teams and in agile methodologies, have enabled DevOps mindset, processes and tools
• Ability to learn and deep dive into new technology and business domains, question status-quo and think outside of the box.
• Excellent judgment and constant pursuit of higher standards, a passion to build and nurture high efficiency teams.
• Have excellent written and verbal communications skills. Create and deliver effective presentations to Senior Leadership.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.