Director, Strategic Sourcing & IT Category Management

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary:

Reporting to the Sr. Director, Procurement Strategy & COE, the Director, Strategic Sourcing & IT Category Management oversees sourcing execution and value delivery across all non-merchandise categories (i.e. IT, Operations, Marketing, HR, Finance, Facilities, Construction etc.). This leader will help develop and oversee a team of sourcing professionals, setting clear execution standards, and will drive for consistent, high-quality outcomes across the sourcing lifecycle. In partnership with functional leaders, the Director will review and approve sourcing approaches and will strive to secure favorable commercial terms and deliver measurable results in cost savings, risk reduction, and/or service/quality improvements.

Responsibilities:

• Develop and coach a team of sourcing professionals, setting operating rhythms and execution standards while fostering a culture of continuous learning and professional growth
• Own and prioritize the sourcing pipeline across all indirect categories, translating business needs into actionable sourcing plans and goals for the indirect sourcing team
• Directly oversee IT related sourcing activities and provide category oversight in support of IT business stakeholders
• Lead and/or co-lead high-impact negotiations/RFx events
• Sponsor strategic supplier relationships, setting performance expectations and fostering continuous improvement and intervening (if needed) to help resolve any chronic performance issues etc.
• Develop and maintain strong business relationships with all key internal business stakeholders; becoming a trusted advisor
• Communicate sourcing strategies and report on final project outcomes to leadership (i.e. savings, cost avoidance etc.)
• Establish and standardize tools, templates, and playbooks for the sourcing team
• Proactively address any roadblocks (internal or external) that may negatively impact any potential savings/ value from being generated
• Monitor and communicate any major risks or changing market conditions/dynamics that could negatively impact the business

Working Relationships:

Collaborates across Finance, IT, Marketing, Operations, Facilities/Construction and other related teams

Minimum Education: Bachelor’s degree (or higher) ideally in Business, Supply Chain Management, Information Systems, or a related field

Preferred Education:

Minimum Experience:

• 8+ years of progressive experience in strategic sourcing/procurement across non-merchandise categories; with special emphasis on IT
• 3+ years leading / managing sourcing professionals
• Proven track record of conducting complex, enterprise level RFPs/negotiations with measurable outcomes
• Hands-on fluency with eSourcing/CLM/P2P tools and financial modeling (TCO, benchmarking, should-cost, scenario analysis etc.)

Preferred Experience:

Licenses/Certifications:

Soft Skills:

• Excellent executive communication and interpersonal skills; service-oriented, collaborative, and able to influence senior stakeholders
• Strong organizational skills and attention to detail; manages multiple concurrent initiatives and competing priorities effectively
• Change leadership; drives adoption of sourcing processes/tools and manages resistance with clear roles, timelines, and follow-through
• Demonstrated ability to lead complex negotiations and deliver durable commercial outcomes
• Strong analytical and problem-solving capabilities; builds/validates TCO and benchmarks, ensures data integrity, and converts insights into decisions
• Proficient in Microsoft Office/O365 (advanced Excel) and sourcing/contracting systems (i.e. eSourcing, CLM, P2P, etc.)
• Organized and proactive; anticipates roadblocks, secures decisions, and delivers on commitments
• High integrity and sound judgment; balances speed, value, and risk while maintaining confidentiality

Travel: Ability to travel independently 5%.

Hours & Conditions: Monday – Friday 8 hour day in office setting

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.