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Director, Student Services-Mount Sinai Phillips School of Nursing-Full Time, Days

Description

Director, Student Services-Mount Sinai Phillips School of Nursing-Full Time, Days

Directs front-line student service operations and personnel that include the planning, development, organization, direction and implementation of student recruitment, admissions and registration functions. Directs activities to ensure student engagement and retention goals are met, projects are completed and progress is made towards attainment of key initiatives. Helps develop, implement and measure the progress relating to the School’s strategic plans regarding student affairs.

Responsibilities

Serves as the principal operational director of the nursing programs (currently RN-BSN and Accelerated BSN; graduate programs in the future) in matters of recruitment, admissions, registration and general student service administration.

Under the direction of the Associate Dean, assists with activities related to meeting criteria of accrediting bodies with reporting obligations to support continued compliance with accreditation standards.

Provides guidance and training for student service staff in the areas of utilizing Empower (the Student Information System) and implementing regulatory policies and procedures.

Maintains accountability for resource management and prioritizing assignments for student services staff.

Resolves day-to-day administrative concerns raised by faculty or students relating to student services, including questions about coursework, service resources and academic or administrative policies and procedures.

Oversees recruitment and admission activities including facilitating Information Sessions and attendance at College Fairs. Communicates with applicants regarding pre-requisite requirements, deadlines and the onboarding process.

Performs an assessment of admission portfolios for presentation to the Admissions Committee.

Coordinates activities with the Director of Student Financial Aid and the Bursar to align registration with student aid and tuition payments.

Directs the student service coordinators to ensure systems are in place and fully functional to track student curricular progress and to address concerns identified through those tracking mechanisms. Assists with updating relevant School policies and procedures.

Acts as primary point person to interpret FERPA regulations for leadership, faculty, staff and students.

Maintains and manages the Registration module within Empower; oversees the system processing, updating rules, populating courses and clinical sections and other technical and functional aspects of the system.

Oversees student progression within the program and performs graduation audits in a timely manner.

Manages the Federal Student Clearinghouse reporting requirements, ensuring reports are submitted as necessary and providing guidance to staff to reconcile concerns.

Ensures documentation is transmitted to the New York State Education Department for clearance to take the NCLEX-RN Examination once students have completed the prelicensure program.

Supplies and interprets statistical data from Empower to be utilized for State (IDEX) and Federal (IPEDS) reports.

Completes reports for other Health System department stakeholders such as Marketing, Development, Employee Health Services and the Alumni Association. Acts as primary liaison with Employee Health Services for student health clearance concerns.

Assists with the coordination and execution of special events and/or programs such as commencement, commitment ceremonies and Sigma induction ceremonies.

Collaborates with the Associate Dean in preparing informational literature used for recruitment and admissions functions.

Qualifications

Educational Requirements

Bachelor?s degree required; Master?s degree in higher education or a similar discipline preferred

Experience Requirements

Two or more years of progressive experience in student services management
Knowledge of student services-related practices, professional standards, federal rules and regulations
Demonstrated knowledge of leadership principles and practices
Advanced computer skills
Strong verbal and written communication skills for diverse audiences
Ability to interpret and implement complex rules and regulations as applied to student services
Ability to gather, interpret and evaluate statistical information to make effective recommendations

Non-Bargaining Unit, AIJ - School Of Nursing - BI, Mount Sinai Beth Israel

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $86772 - $130159 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

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