Disability Navigator Case Manager I/II - Limited Term

Overview

At Larimer County Department of Human Services, we strive to be responsive, provide timely resources in partnership with our community so individuals and families are healthy, supported, and safe. We are seeking a highly motivated, innovative, and enthusiastic staff member to join our Operations and Organizational Development Division as a Case Manager I/II.

The Disability Navigator team is responsible for assisting Larimer County residents (both adults aged 18-59 and children in Larimer County's Children, Youth, & Family custody) in navigating the Social Security Administration (SSA) disability screening and benefit process.

The typical schedule for this position is Monday-Friday, 8 AM - 5 PM. This position is a hybrid position and will require at least one day/week in the office. You will be required to have adequate internet access and space for remote work. Larimer County provides a one-time remote work stipend to assist with equipment and office supply needs for remote workspaces. Three professional references with valid contact information are required to be submitted as part of this application.

Responsibilities

What you'll be doing:

• Assisting in developing a complete, thorough, and quality application for Social Security Disability Insurance (SSDI) and/or Supplemental Security Income (SSI) benefits when requested by the client and/or serving as the client’s Appointed Representative with the SSA.
• Assisting in supporting clients through SSA appeals, denials, or hearings when requested by the client and/or serving as the client’s Appointed Representative with the the Social Security Administration (SSA).
• Completion of SOAR (SSI/SSDI Outreach, Access, and Recovery) certification upon hire (online training course for case managers assisting individuals in applying for the SSA's disability programs).
• Outreaching to clients to provide reminders and track progress on SSA applications and appeals.
• Assisting in obtaining required medical documentation through referrals to appropriate medical providers and other professionals whose assessments are required as part of an application for federal disability benefits.
• Participating in relevant State and Regional committees and trainings related to disability navigator program.
• Collecting and tracking program data, submitting required reports in a timely manner.

• Demonstrates ability to adapt communication styles to collaborate effectively with diverse teams, case managers, and external partners (such as the Social Security Administration).
• Ability to seamlessly adjust workflows and prioritize tasks in a fast-paced environment with ever-changing priorities and strict deadlines (e.g., 10 days).
• Highly experienced and knowledgeable in using Google Workspace (Docs, Sheets, Drive) for maintaining shared documentation and tracking systems.
• Demonstrates strong initiative, independent decision-making, and flexibility.
• Thrives in a diverse environment, building positive relationships with individuals across a wide range of backgrounds and personalities.
• Ability to read and comprehend rules, contract requirements, and conduct timely reporting documentation
• Strong customer service skills with a commitment to supporting clients, internal staff, and the broader Human Services mission.

Qualifications

All candidates will be screened for the following required minimum qualifications. Any candidate who does not meet all of the qualifications listed as required will be eliminated from the process.

Depending on qualifications this position may be hired as a Case Manager I or II.

Case Manager I $24.1868/hr - $29.0241/hr

• Equivalent to a Bachelor's Degree from an accredited college or university required. Combination of education and/or experience may be substituted on a year for year basis.
• Possession of a valid Driver's License by date of hire required.
• Complete training and/or certification as mandated by the assigned program required.

• Equivalent to a Bachelor's Degree from an accredited college or university required. Combination of education and/or experience may be substituted on a year for year basis.
• One (1) year of experience in a directly related field or in the performance of similar duties and responsibilities required.
• Possession of a valid Driver's License by date of hire required.
• Complete training and/or certification as mandated by the assigned program required.

• Medical, Dental, and Vision benefits
• FSA or HSA (depending on the medical plan)
• Short- and Long-Term Disability
• Employee Assistance Program
• Basic Life/AD&D Insurance
• Accident and Critical Illness Insurance
• Retirement Plan 401(a) with employer match
• 457(b) Deferred Compensation
• Generous paid time off, including vacation, sick leave, and holidays

Supplemental Information

This position is limited term. Individuals hired into limited term positions are eligible for County benefits, however, the position is limited in duration dependent upon available funding or business need. The position will be located at one of the following three locations: 1501 Blue Spruce Drive, Fort Collins, 2555 Midpoint Drive, Fort Collins, or 200 Peridot Avenue, Loveland.