Dispatch Associate

Job Title: Dispatch Associate
Location: Civic Center, Bahria Town , Rawalpindi
Timings: 07:00PM - 04:00 AM
Job Type: Full-time - On-Site

Job Summary:
The Dispatch Associate oversees final mile drivers to guarantee timely delivery tracking and seamless operational flow. This role requires maintaining real-time communication with drivers to provide updates and resolve on-road issues as they arise. Additionally, the Associate coordinates closely with warehouse staff to align delivery schedules and status updates, ensuring the entire logistics process runs at peak efficiency.

Key Responsibilities:

• Route Optimization: Plan and manage strategic Final Mile delivery routes.
• Team Leadership: Oversee daily operations and delivery team performance.
• Efficiency Tracking: Monitor transit times and implement speed improvements.
• Cross-Team Liaison: Coordinate logistics between warehouse and support units.
• Data Management: Maintain accurate daily dispatch reports and logs.
• Customer Relations: Resolve queries and manage professional email correspondence.
• Operational Support: Handle incoming calls and provide real-time delivery assistance.

Qualifications:

• Bachelor’s degree in Business Administration [ Supply Chain ]
• Minimum of 2 year of experience in Relevant field
• Hands on Experience on MS Office { Excel, Word }
• Exceptional verbal and written English communication skills.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and growth-oriented environment.
• Medical
• Gratuity & EOBI
• Gym Membership
• Free Meal
• Outdoor trips and team events

Job Type: Full-time

Job Type: Full-time

Pay: Rs75,000.00 - Rs90,000.00 per month

Work Location: In person