Dispatch Executive

Job Summary

We are seeking an experienced and responsible Dispatch Executive to manage and oversee daily dispatch operations in our tea manufacturing unit. The candidate will play a critical role in ensuring efficient order processing, timely dispatch of finished tea products, and smooth coordination between production, warehouse, and transport teams.

The ideal candidate must have prior experience in the tea industry, strong documentation knowledge, and the ability to handle dispatch operations in a fast-paced factory environment. Freshers are not eligible for this position.

Key Responsibilities

1. Order Processing & Dispatch Management:

· Receive and process customer orders accurately.

· Plan and coordinate daily dispatch of finished tea products.

· Ensure timely picking, packing, loading, and dispatch as per schedule.

· Monitor dispatch timelines and ensure on-time deliveries.

2. Logistics & Transportation Coordination

· Arrange transportation and delivery schedules.

· Track shipments and resolve any transportation or delivery-related issues.

· Coordinate with transporters for smooth movement of goods.

3. Documentation & Compliance

· Prepare and verify dispatch documents including:

· Invoices

· Delivery Challans

· E-way Bills

· Dispatch Notes

· Delivery Receipts

· Maintain proper records of all dispatch activities.

· Ensure compliance with company policies and procedures.

4. Inventory & Stock Coordination

· Assist in maintaining proper stock levels at the dispatch area.

· Coordinate with the inventory team to reconcile stock counts.

· Monitor stock movement records and resolve discrepancies.

5. Attendance & System Handling

· Monitor and manage factory attendance through Factory Grill Software (mandatory).

· Maintain proper attendance records and reports.

6. Customer & Internal Coordination

· Communicate with customers regarding order status and delivery schedules.

· Coordinate with production, warehouse, accounts, and management teams.

· Address customer concerns professionally and promptly.

7. Reporting

· Prepare daily dispatch reports including:

· Dispatch volumes

· Turnaround times

· Operational issues

· Provide regular performance updates to management.

Job Type: Full-time

Work Location: In person