Qureos

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Dispatch Operator

$250 Hiring Bonus

Shift: SWING Shift 04:30 pm - 01:00 am Wednesday - Sunday
Job Types: Full Time WEEKENDS REQUIRED

Pay: $22-$25 per hour

About Us

We are a privately owned security services company based in the Bay Area, proudly rooted in family values. Our mission is to provide a safe and secure environment for our clients and the communities we serve through reliable and professional service.

Position Overview

We are seeking a dedicated and very detail-oriented Security Dispatcher to join our team. This critical role involves coordinating communication between security personnel, emergency services, and management to ensure prompt and effective responses to incidents and routine operations.

Key Responsibilities

  • Receive and process incoming calls, including emergency and routine communication.
  • Maintain constant communication with supervisors, mobile patrol officers, offering guidance and support.
  • Dispatch security personnel as needed and track activity in real time.
  • Document incidents accurately and assist with administrative tasks.
  • Operate communication tools (phone, radio, computer systems) efficiently.
  • Finding coverage for call offs after hours and Additional duties/requests may be assigned by management.

Qualifications

  • High school diploma or equivalent required.
  • Prior experience in dispatching or security operations is a plus but not required
  • Strong verbal and written communication skills.
  • Excellent multitasking and organizational abilities.
  • Ability to remain calm and composed in high-pressure situations.
  • Proficient in computer use and familiar with security systems.
  • Knowledge of emergency response protocols is a plus.

Must be available to work swing shifts, including nights, weekends, and holidays.

Job Type: Part-time

Benefits:

  • Health insurance
  • Referral program

Work Location: In person

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Work Location: In person

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