Dispatch/Client Services

Our team strives to deliver best of class services to our customers every day, not only in the field but also for every customer question or request that comes into the operations center. You will receive thorough and continuous training from senior management

We are seeking an a team player who enjoys working with others and providing top notch results for clients and the rest of the team as well. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today.

RESPONSIBILITIES
Drive industry leading customer service interactions and resolutions.
Exceptionally organized with documents, procedures and office work area.
Willingness to perform a variety of tasks as requested.
Handle complex scheduling and dispatch of multiple technicians
Energetic & Self Motivated.
Strong Communication skills.
Ensure operational excellence and solve issues as they arise.

SKILLS
Excellent customer service skills with the ability to use judgment and tact with customers.
Excellent phone and email etiquette with effective verbal and written skills.
Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment
Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic.
A positive problem-solving attitude.
Scheduling & any dispatch experience is a plus
Experience using online calendars and/or dispatch software programs is a plus

Benefit Conditions:

• Only full-time employees eligible

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Experience:

• Back Office Operations - Client Services: 2 years (Required)
• Appointment scheduling: 1 year (Required)

Work Location: In person