Dispatcher

Key Responsibilities:

• Order Management
• Receive invoices/orders directly from the call center system.
• Distribute orders to the concerned production sections for preparation.
• Follow up on order status to ensure timely completion.
• Quality Review & Verification
• Collect orders once prepared and review them against the invoice.
• Verify all items, additions, and special requests are complete.
• Ensure product safety and accuracy before dispatch.
• Labeling & Printing
• Handle order labels and special print requests as per customer specifications.
• Review labels for correctness and attach them securely to the product.
• Packaging & Presentation
• Oversee the packaging process with care and attention to detail.
• Ensure products are well-presented, clean, and meet company standards before handover.
• Coordination with Delivery
• Handover final reviewed and packaged orders to the delivery section.
• Communicate any special instructions to drivers/delivery team.

Qualifications & Skills:

• High school diploma or equivalent (diploma in logistics or operations preferred).
• Strong computer literacy (order management systems, printing software).
• Attention to detail and accuracy.
• Ability to communicate effectively with different departments.
• Aesthetic sense and good taste for packaging and presentation.
• Previous experience in food dispatching/logistics is a plus.

Job Type: Full-time