Dispatcher

The Opportunity:

The Dispatcher position will be responsible for scheduling and dispatching drivers for routes to deliver products to our customer locations.

M-F 11a-730p overtime and weekends as needed

$22-$25/hr

How you will impact Smurfit Westrock Packaging Solutions:
* Receive order requests from branch staff.
* Plan and map routes for drivers
* Schedule deliveries to maximize efficiency and meet delivery deadlines.
* Utilize computer-aided dispatch system to contact drivers and plan/adjust routes.
* Maintain required reports and compliance with DOT regulations.
* Receive and respond to calls for assistance from drivers.
* Provide outstanding customer service during delivery and pick-up operations.
* Follow all safety rules for equipment, material handling and transport as required by DOT, OSHA, and Victory safety program.
* Communicate effectively with operations staff about customer concerns and inventory issues.
* Coordinate last-minute or unscheduled deliveries to meet customer needs.
* Other duties as assigned.

What you need to succeed:
* High school diploma or equivalent
* Two or more years of transportation industry dispatch required with knowledge of DOT policies and practices.
* One or more years’ experience as a truck driver preferred.
* General fluency in English required, verbal and written.
* Basic computer literacy required, knowledge of Microsoft Windows preferred

Physical Requirements

* Position requires regular keyboarding, sitting, standing, and walking. Work is performed in both an office environment and warehouse floor where incumbent may be exposed to environmental noises and hazards.
* Use of proper personal protection equipment is required depending on the location and potential hazards including safety shoes, safety vest, bump cap, gloves, hearing protection, safety glasses, and respiratory protection.