Dispatcher

Basic Function

As Dispatcher in Jadeer logistics you will be responsible for the directing and coordination activities of driving staff and third-party driver service providers for all outbound/inbound shipments. He will route all outgoing/incoming good orders according to pre-existing route guidelines (local and offshore destinations) as well as establishing priorities and schedule deliveries in a manner consistent with the set forth business/client demands.

Duties And Responsibilities

• Support in identifying routing trends and frequency for cost design purposes (Local and Offshore)
• Suggest developments and enhancements to the routing methodology and used computer applications/ERP and gear (Road maps, GPS, Real-time tracking, and re-routing)
• Review delivery orders to select the correct route/fleet based on the destination, shipment size and customer time requirements as well as other particular technical needs for each delivery address.
• Control driver, truck, and route productivity by ensuring that each truck carries a full load; Schedule loads to minimize the use of third-party drivers.
• Select specific trucks for each route based on volume and equipment availability.
• Develop a sufficient number of picking routes for warehouse/yard/terminal staff.
• Maintain daily dispatch log containing start times, driver, route number, and material handling equipment required for each delivery truck.
• Maintain road net data base customer locations, time windows and other information as directed.
• Investigate business/Client complaints regarding lost or damaged goods or shortages in shipment to determine responsibility in the DDR – Daily Delivery Report.
• Schedule shipments to ensure compliance with OTD (On-Time Delivery) regulations and company policy. Ensure that all OTD regulations are enforced.
• Schedule time to ride with drivers to evaluate delivery area, verify accuracy, and ensure high customer service standards are being met.
• Perform routine filing and maintenance of records.
• Provide DDR – Daily delivery Report with deviations on missed, damaged, corrupted deliveries, and the fleet performance.
  
  

Others

• Attends Management meetings as required.
• Undergoes monthly performance review by the line manager.
  
  

Fulfills any other related duties, assigned by the management.

Education And Qualification

• Minimum of High School Certificate.
• Local Driving License.
  
  

Professional Experience

• 2 -3 Year Filed experience in the distribution and transportation industry.
  
  

Skills And Attributes

• Logistics, Distribution and Transportation Experience.
• Ability to use road maps on computerized systems ERP.
• Ability to provide superior Customer Service.
• Prioritizing and communication skills both orally and in writing.
• Good knowledge of transportation concepts and process optimization.