Dispatcher

Sunrise Transport which is a subsidiary of Four Seasons Family of Companies is seeking a detail-oriented and motivated Transportation Dispatcher to support our daily trucking and logistics operations. In this role, you will be responsible for ensuring on-time route departures, maintaining accurate transportation records, supporting drivers and customers, and helping resolve operational challenges to ensure exceptional service performance.

The ideal candidate will possess strong communication, organizational, and problem-solving skills, with the ability to work effectively in a fast-paced transportation environment. Responsibilities include utilizing transportation management systems to record operational activity, providing technical support for driver and vehicle technology, maintaining compliance with DOT documentation requirements, assisting with driver communication and mentoring initiatives, and supporting various administrative and operational functions across the department.

Sunrise Transport is driving the organic and conventional produce supply chain in the Mid-Atlantic and Northeast regions to ensure families have healthy food options. On top of great benefits, we focus on safety, providing training, and offer many career advancement opportunities.

THE BASICS:

• Pay: $22 an hour (+3 an hour shift diff)
• Schedule: 2pm - 2am
• Location: Ephrata, Pa

WHAT YOU DO:

• Leverage transportation applications to accurately record operational workflow and all business transactions
• Ensure all planned routs during shift and all trucks depart on time
• Provide operational solutions to mitigate service failures and ensure on time delivery
• Assist management team in developing driver communication, mentoring and situation resolution
• Provide technical support and resolution for driver & truck technology
• Act as a backup for administrative staff while supporting various roles and shifts during PTO
• Responsible for compliance with all DOT document retention standards
• Provide phone support for drivers, customers, and routing team support
• Assist with department projects and perform a variety of administrative tasks that support transportation operations

WORK ENVIRONMENT/PHYSICAL DEMANDS:

• Work a variety of hours (Days, evenings, nights and or weekends) up to 12 hours per day, variable days per week primarily in a professional office environment
• Occasionally work in a refrigerated environment with variable temperatures and exposure to dust, dirt, noise, material handling equipment, moving conveyors, and or packing machines
• While performing the essential functions of this position, must regularly see, speak and hear; frequently stand, walk and occasionally kneel and stoop

While performing the essential functions of this position, must use hands to finger, handle or feel, reach with hands and arms and use standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

WHAT YOU BRING:

• High School Diploma or equivalency
• Training or mentoring experience with CDL drivers
• Working knowledge and ability to continue education of federal, state and local regulations related to transportation industry (DOT/FMCSA)
• Previous experience in a transportation role or setting
• Excellent communication skills, both verbal and written
• Strong interpersonal, organizational and problem-solving skills
• Strong computer skills, including Microsoft Office and ability to learn transportation management software
• Must be able to manage multiple priorities and provide excellent customer service

WHAT WE OFFER:

• Medical, Dental Vision after 30 days of employment
• 401(K) with employer match and immediate vesting
• Short-term and Long-term disability insurant available
• Access to earned pay daily
• All equipment is 2017 and newer
• Steady, year-round work
• Onsite fuel, wash and ice removal
• Pay based on experience, schedule and incentives

WHO WE ARE:

We are a family of companies that focus on wholesale produce distribution and logistics across the Mid-Atlantic and Northeast Regions. We Partner with Local Growers to bring fresh organic and conventional produce to our Lancaster County, PA facility. We grade and package fruits and vegetables, sending only the best with our Drivers to deliver to independent retailers, natural food stores, and food co-ops.

We care about our associates and are committed to a healthy, diverse, and inclusive work environment. All employment decisions are made on a non-discriminatory basis, and without regard to sex, race, color, age, national origin, religion, disability, pregnancy or maternity, genetic information, ancestry, marital status, sexual orientation, gender identity, gender reassignment, citizenship status, military status, or any other similarly protected status under federal, state, and local laws.

Four Seasons Family of Companies participates in E-Verify. Four Seasons Family of Companies participa en E-Verify.