Dispatcher

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio! IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.

Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business.

The Dispatcher coordinates and manages daily waste collection operations, ensuring efficient route execution and timely customer service. This role serves as the central communication hub between drivers, supervisors, and customers, optimizing vehicle deployment and responding to dynamic operational challenges.. The Dispatcher is also responsible for promoting and monitoring employee safety and take proactive steps to identify, evaluate and remove safety hazards.

The successful candidate must have experience managing both themselves and others. The Dispatcher is a self-directed role and will be responsible for establishing and documenting procedures for live dispatching.

Interstate Waste Services, Inc. (“IWS”) is a vertically integrated provider of solid waste and recycling services in the greater New York City, New Jersey and Connecticut markets. IWS operates over 1,000 collection vehicles throughout these regions, supported by a network of 22 material recovery, transfer and transload facilities, as well as a rail-served solid waste landfill. As one of the largest privately held solid waste companies in the U.S., IWS is a recognized leader in utilizing waste-by-rail transportation to reduce vehicle miles traveled and greenhouse gas emissions.

At Interstate Waste Services, we pride ourselves on our unique "family business" culture. Since 2002, we've completed over 30 acquisitions, most of which were family-owned businesses who still work with us today. This has allowed us to maintain a culture grounded in the same family values we established in 1998, the year we were founded. Despite our rapid growth, we seamlessly blend the high standards of a large corporate company with the personalized care and support of a small business. When you join IWS, you become part of a team focused on providing essential services safely, doing the right thing and making a difference every day in the communities served. Come be a part of something great at IWS!

We believe in providing the training and development you need to grow your career with Interstate Waste Services. Many of our Supervisors, Managers, and other leadership staff started their careers as Helpers, Drivers, or Dispatchers. IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.