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Dispatcher I - Campus Police
Position Announcement
As a UVU Police Dispatcher, you become a vital part of a mission-driven team dedicated to supporting the safety and well-being of the campus community. Dispatchers serve as the crucial connection between callers and first responders, managing both emergency and non-emergency situations with professionalism, clarity, and composure. In this role, you will receive and document calls for service, coordinate the dispatch of police and emergency medical personnel, and continuously monitor radio communications to ensure timely, accurate responses.
This position offers the opportunity to develop and maintain advanced skills through ongoing training and required certifications, empowering you to play a meaningful role in protecting students, faculty, staff, and visitors. UVU values individuals who are committed to public safety, confident in their ability to multitask in fast-paced environments, and dedicated to upholding high service standards. Joining the UVU Police Department means contributing to a supportive, collaborative environment where your work truly makes a difference every day.
Summary of Responsibilities
- Receives incoming calls concerning crimes, emergencies, and other requests for police and other campus services. Broadcasts calls to patrol officers, instructing them to investigate complaints or requests when appropriate. Records calls broadcast and complaints received via data entry using computer(s).
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Monitors alarm systems for all university buildings. Coordinates departmental paging during campus emergencies. Relays radio and telephone messages between police officers and the community. Controls access to police department secured areas and monitors the department's and the school’s closed-circuit camera and intercom systems.
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Operates a National Crime Information Center (NCIC) computer, a computer-aided mobile dispatch (CAD) system, and an 800 MHz radio console. Performs various clerical duties, including completing the electronic dispatch log and filing police reports.
- Performs miscellaneous job-related duties as assigned.
Qualifications / Licenses / Certifications
Preferred Qualifications
- Previous dispatch experience.
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Certifications:
- Emergency Medical Dispatcher: EMD
- Emergency Fire Dispatcher: EFD
- Emergency Police Dispatcher: EPD
- Basic Life Support: BLS
- Emergency Medical Technician: EMT
- Peace Officer Standards and Training: UTAH POST
- Utah Criminal Justice Information System: UCJIS
- Bureau of Criminal Identification: BCI
Knowledge / Skills / Abilities
Knowledge
- Familiarity with computers, phones, and/or radio systems.
- Type a minimum of 40 WPM.
- Ability to react calmly and effectively in emergency situations.
- Ability to perform multiple tasks and solve problems in a technical setting.
- Ability to interact and communicate with people over the telephone, often in stressful situations.
EEO Statement:
UVU employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
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