Dispatcher - Lateral (Full-Time/Job Share/Part-Time/Per-Diem)

Description

• Full-Time - The City of Fountain Valley offers a competitive and benefits package.
• Job Share - Salary and benefits are prorated on the basis of number of hours scheduled to work.
• Part-Time - This is an at-will, part-time position limited to work no more than 1,000 hours in a fiscal year.
• Per-Diem - This is an on-call, at-will, and non-benefitted position.

Job Overview

• information, promptly and efficiently dispatch personnel and equipment to accidents, rescue, and emergency scenes.
• Analyze requests for police service, determine priority ranking of each request and the kind and level of service to be dispatched in initial response, and determine available units to dispatch.
Listen to each radio transmission from police personnel in the field, acknowledge, and comply with request for action
• information.
• Maintain awareness of position of each police unit and activities in which personnel are engaged, check periodically with personnel to verify position and activity, supply back-up personnel, and take other appropriate steps to provide for the safety of field personnel.
• Maintain detailed records of each service request, each action taken, and the time each action was taken.
• Operate dispatch equipment and computer equipment.
• Input and retrieve a variety of public safety information using a computer; enter, update, and retrieve information regarding wanted persons, stolen property, vehicle registration, stolen vehicles, and other information.
• Notify ambulance personnel, alarm company, traffic and signal maintenance, and other related personnel concerning emergencies.
• Maintain knowledge of the geography, street locations, and landmarks in the City and a general knowledge of the geography and landmarks of surrounding cities.

• Assist in training new personnel in the operations of the Dispatch Center.
• Perform a variety of record keeping, filing, and other general clerical duties.
• Perform other duties as assigned.

Qualification Guidelines

• equivalent.
• Successful completion of the Public Safety Dispatchers Basic Course is required.

• Successful completion of probation as a Dispatcher in a municipal setting.

• The proper operation of telephone, voice radio, and burglar alarm reception equipment.
• The proper operation of computer, speed dialer, dictaphone/tape recorder, and teletype machines.
• The geography of the City and location of streets and important buildings.
• State mandated data bases including driver's license, vehicle registration, warrants, and restraining orders.
• Correct English usage, spelling, punctuation, and grammar.

• Analyze situations and adopt quick, effective courses of action in emergency situations, in accordance with established rules and regulations.
• Speak clearly, in a well-modulated voice, and use proper diction.
• Effectively communicate with and elicit information from upset and irate citizens.
• Follow oral and written instructions and carry out assignments with minimal supervision.
• Type at a speed necessary for successful job performance.
• Establish and maintain effective working relationships with other employees, City officials, and the public.
• Maintain the security of criminal offenders and other confidential information.
• Prepare and maintain a variety of records and reports.

• Ability to work evenings, holidays, weekends, irregular hours, and variable shifts.
• Ability to work closely with others and in confined spaces, around electrical energy.
• Normal vision and hearing acuity.

Recruitment Information

To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.

To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and/or updated before applying for the position. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. If you require technical assistance, please review the Government Jobs Online Employment Application Guide,contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issuesdelays caused by the internet connection, computerbrowser used to submit the application.

QUESTIONS REGARDING THIS RECRUITMENT SHOULD BE SENT TO HR@FOUNTAINVALLEY.GOV.