Dispatcher (Limousine Dispatch)

Job description

Job Title: Dispatcher / Inbound Customer Service Representative (Car/Cab Dispatch)

Company: The Inventor Solutions

About Us:
At The Inventor Solutions, we are a fast-growing dental billing company dedicated to providing exceptional billing services to dental practices across the U.S. We are looking for enthusiastic and detail-oriented fresh graduates to join our team.

Job Summary:

Handle incoming calls, messages, dispatch drivers, and provide excellent customer service for a taxi/cab operation. Requires good communication, multitasking, and problem-solving skills.

Key Responsibilities:

• Call Handling & Dispatching:
• Answer calls, gather details, and assign drivers efficiently.
• Monitor driver status and provide accurate updates.

Customer Service:

• Handle inquiries, complaints, fare estimates, and waiting times professionally.

Record Keeping:

• Maintain accurate logs of calls, trips, and incidents.

Coordination:

• Communicate with drivers and management to ensure smooth operations.

Compliance:

• Follow company policies and ensure driver safety protocols.

Qualifications & Skills:

• High School Diploma or equivalent.
• Experience in customer service or dispatching preferred.
• Good communication & multitasking skills.
• Basic computer proficiency.
• Willingness to work flexible hours.

How to Apply:
Interested candidates are encouraged to send their updated CVs to umer@theinventorsolutions.com with the subject line "Dispatcher / Inbound Customer Service Representative (Car Dispatch)"

Location: National Aerospace Science and Technology Park (NASTP), Old Airport, Rawalpindi
Shift: Night Shift (6PM to 3AM)
Employment Type: Full-Time
Job Type: Full-time

Job Type: Full-time

Pay: Rs35,000.00 - Rs65,000.00 per month

Ability to commute/relocate:

• Rawalpindi Chaklala Air Field: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer Support: 2 years (Required)
• Dispatching: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Application Deadline: 20/04/2025