Distribution Capability &Process Dev Mgr

• First line manager: Head of Channel Development
• Functional manager (indirect reporting): NA

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  • Main objective of this role will be to build capability of distribution network and process development & utilization to meet business objectives
  • Distribution capability includes optimum dealer network, dealer infrastructure and facilities
  • Work with dealerships to build right management team and their succession plan & operation workforce as per recommendations
  • To identify, develop and implement processes and operational efficiencies to continuously achieve excellence across Region India Dealer network in all functions.

• • Optimizing all Channels; selecting new markets to cover, and developing performance of our existing partnerships
  • Dealership network planning and branding in association with Marcom team
• • Competition distribution network mapping
• • Responsible for implementation of various process projects including digital transformation initiatives across all Region India dealers as per agreed schedule and roll out plan
  • Responsible for overall management of dealership processes across functions.
  • Provide necessary expertise in the designing the necessary tools / methodologies for process development and execution
  • Frequently collaborate and effectively interact with the variety of stakeholders such as functional peer group manager (Sales and Marcom, Parts & logistics, finance, IT ) involving matters between other sub functions
  • Assist competence team to manage the interface with all developers/suppliers/vendors including multimedia course material including development of competence infrastructure at dealerships
  • Process standardization
  • DMS management
  • Partner connect2.0 and Salesforce CRM development
  • Development and approvals for Dealership Workshops for components and equipment Reman, Rebuild and Repurpose

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  • Bachelor’s degree in engineering
• • Minimum of 10 years of dealer management experience in construction equipment industry
  • A strong understanding of the industry and how a dealership operates
  • Experience of conducting reviews and evaluation of processes
  • Proven ability in project management – keeping several projects moving at once.
  • Ability to identify and implement process efficiencies
  • Ability to solve problems and deal with complexity
  • Demonstrate ability to independently learn complex methodologies effectively
  • Willingness to work on flexible hours and extensively travel
  • Strong computer skills, proficiency in Microsoft office and usage of other digital tools

Strong verbal and written communication skills and the ability to present Information effectively to dealerships and management.