FIND_THE_RIGHTJOB.
Indianapolis, United States
Clean Harbors is seeking a District Administrative Manager to support the West, Midwest and Canada.
Why work for Clean Harbors?
- Health and Safety is our #1 priority and we live it 3-6-5!
RESPONSIBILITIES
•Direct manager of district administrators for respective LOB working closely with district managers to monitor employees
•Reports to and collaborates with Director of Central Ops for respective LOB
•Point of contact for Regional, DVP and SVP’s to support system and administrative internal escalations/questions.
•Point of contact for Corporate and GCC team leads and managers to support and resolve administrative escalations/questions.
•Monitor resolutions of customer escalated issues. Assure customer satisfaction, timely and accurate responses (invoice issues, PO’s, DSO, credit/rebills, short pays, difficult customer calls, etc.)
•Monitor and enforce compliance with company policies and procedures. Drive consistent use of all systems (WIN, Mobile Worksheet, Workbenches, Onboarding, LMS Modules, etc.). Lead training and implementation of new systems, procedures and strategic initiatives.
•Work with BAC Manager to implement best practices and support to field.
•Report on process, quality and service improvements. Participate in discussions with business users and MIS
•Support branch initiatives and events as needed (large event, new large customer)
•Travel to struggling branches to monitor improvement. Attend meetings at corporate as needed. 25% expected travel
•Serves as support to District Admin and BAC’s for vacations, LOA or increased workload coverage spikes as needed
QUALIFICATIONS
Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at www.cleanharbors.com/careers
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. Clean Harbors is a Military & Veteran friendly company.
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