Districts Facility Management Assistant Manager

Overview

Districts Facility Management Assistant Manager. The role holder leads and manages a team of Facility Management personnel across districts to ensure administrative buildings are properly maintained and serviced on an ongoing basis. The role holder is responsible for ensuring smooth and regular operations and maintenance services are carried out with minimal downtime and disruptions, and shall carry out duties in accordance with the stipulated business policies and procedures.

Job Responsibilities

• Develops District Affairs unit annual strategic plan


• Participates in the strategy formulation by providing support and inputs to the General Manager - Building and Fleet Management


• Leads implementation of the Sector strategy and develops policies and procedures for the District Affairs Department to drive achievement of the desired objectives


• Identifies STC's business requirements regarding building management in all districts and ensures activities are aligned with sustainability and business requirements


• Develops annual and quarterly work plans for building operations and maintenance services across districts in line with STC's overall direction and strategy


• Oversees all operations and maintenance services of buildings in all districts - both corrective and preventive


• Manages all daily operation services in all districts including permanent building operation supervision, facilities layout utilization, gardening services, landscaping services, janitorial services and tea boy services and vendor manpower management


• Oversees and manages the formulation and development of service level agreements with internal and external customers of operation and maintenance services to ensure best service delivery for departments


• Manages on-site senior team leads in each district where STC has presence


• Conducts regular site visits in the district to oversee the progress of daily work operations


• Ensures adherence to the company policies and procedures by all district employees


• Liaises with Building Design and Construction and Real Estate and Investments on regional issues


• Manages Building evacuation for unused buildings, and coordinates with Investment department on related matters


• Ensures that building management services requested from the service delivery sections are conducted and delivered according to the quality and timeline defined in the terms and conditions of the service level agreements


• Ensures minimization of issues, zero downtime and continuous service availability as required for operations and maintenance services to achieve customer satisfaction


• Manages all external vendors for operations and maintenance services and oversees the delivery of work while ensuring high standards of quality, safety and design parameters


• Operational Teams - Emergency Response Team from decree : Immediate response to emergency situations through field teams and ensure their presence on affected sites to contain and resolve the disaster situation in order to maintain safety and health of individuals, as well as to protect company's assets and the safety of its facilities


• Follow up on the implementation of the response plans - Pre-determined - and provide the necessary support to implement the detailed tasks in the response plans according to the framework of the Crisis Management Team


• Prepare the necessary reports on emergency situations and report them to the Crisis Management Team

Experience and Qualifications

• Years Of Experience: 5 and above Years of Experience


• Nature Of Experience: Prior experience in execution and management of operations and maintenance services

Job Details

• Job Band: Sr. Professional


• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Management and Manufacturing


• Industries: Telecommunications

Skills

• Sound organizational skills


• Good project Facility skills


• Knowledge of Facility Management codes


• Knowledge of Facility Management systems


• Ability to read and interpret Facility designs


• Strong vendor management skills


• Knowledge of relevant external service providers


• Up-to-date knowledge of emerging technological applications and their potential application within STC

Education

• Bachelor Degree in Business Administration or Engineering


• Masters Degree in Business Administration or Engineering

Certifications

• Relevant certifications in Civil Engineering such as Civil Engineering Certification (CEC) - American Society of Civil Engineers (ASCE)


• Relevant certifications in O&M Services such as Maintenance Management Professional (MMP)

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