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Division Leadership Advisory Internal Communications and Activation Associate Vice President

Major Responsibilities:

  • Develop and implement innovative communication strategies and activation activities aligned with business objectives, culture, and transformation priorities for the division – aligned to enterprise.

  • Serve as a strategic advisor to senior leaders, including the division President, guiding internal messaging during change, crisis, and key initiatives.

  • Lead the creation and execution of people and change communication plans to support leadership activation and initiative awareness.

  • Translate complex business strategies into clear, concise, and compelling messages for diverse internal audiences.

  • Partner with People Operations and Optimization on the development and distribution of multimedia content across internal channels (e.g., intranet, email, town halls, video, print).

  • Partner with People Activation Events on the development of division activation events including leadership events, town halls and more.

  • Drive storytelling to connect strategies, initiatives, and campaigns across the division.

  • Ensure message consistency and alignment across divisions, areas, and departments, and are aligned with enterprise messages.

  • Foster two-way communication by enabling feedback loops and facilitating dialogue between teammates and division leadership.

  • Lead, mentor, and develop one or more communication advisors.

  • Promote a culture of high performance, continuous improvement, and strategic partnership.

  • Represent division perspectives at the communication advisory councils and feedback mechanisms to elevate issues and pulse-check effectiveness.

  • Monitor and measure efforts based on best-practice measurements and continue to enhance capabilities to proactively improve communication and engagement.

Licensure, Registration, and/or Certification Required:

N/A

Education Required:

Bachelor's degree in Communications, Public Relations, Marketing, Journalism or a related field

Experience Required:

  • Typically requires 7 years of experience in strategic communications, with a focus on internal communications and change management

  • Proven track record of developing and executing successful communication and change management strategies within a complex, large organization.

  • Experience advising senior executives and collaborating with cross-functional teams, including HR, Operations, Legal, and other departments.

  • Familiarity with healthcare and front-line workplaces preferred.

Knowledge, Skills & Abilities Required:

  • Strong consultative skills and leadership

  • Exceptional written, verbal, and interpersonal communication skills, with a keen eye for detail.

  • Demonstrated ability to manage multiple priorities in a fast-paced environment and adapt to competing demands

  • Strong business acumen and the ability to translate complex ideas into clear and compelling messaging for diverse audiences

  • Expertise in crisis communication and reputation management helpful

  • Proficiency with internal communication platforms and digital tools

Physical Requirements and Working Conditions:

Must live in market with potential travel up to 30%

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

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