Division Manager

Position Overview

Responsibilities

• Supervises the daily activities of a divisional office, ensuring the timely and accurate planning, scheduling, and completion of work. Structures and assigns the workload to effectively and efficiently utilize staff.
• In collaboration with systems staff, designs, and prepares statistical reports that reflect the accuracy and timeliness of case processing activities. Compiles and analyzes information obtained in such reports in order to streamline work processes, gauge success of work initiatives, and develop and measure performance.
• Establishes performance standards and uses mechanisms to measure employees’ level of success in meeting performance standards. Effectively reinforces the importance of confidentiality by ensuring no sensitive or confidential information is disclosed to others.
• Effectively develops and coaches’ staff to achieve performance and developmental goals. Identifies opportunities for staff development and professional growth.
• Coordinates with the Chief Deputy on matters such as productivity, procedural and policy issues and practices; assists in the development and administration of initiatives, provides information and observations regarding the impact of changes in practices resulting from initiatives or policy changes.
• Assigns and explains work requirements to subordinate levels for new or changed rules, policies, practices, or procedures. Ensures adequate training is provided and staff participates as needed.
• Frequently communicates and responds to requests from Clerk and Chief Deputy and drafts associated correspondences. Effectively and timely communicates with Clerk and Chief Deputy issues of concern or potential problems.
• Ensures the timely preparation and submission of employee appraisals and development plans in accordance with policy. Uses effective mediation and problem-solving skills when managing conflicts in the workplace.
• Displays effective skill in leading a team of employees in the implementation of new ideas and better work procedures, including process redesign and evaluating and implementing potential process improvements.
• Ensures adherence to administrative and internal control procedures involving such things as collection, deposits and disbursing functions, property management, jury management, time and attendance and leave management, securing freelance/contract interpreters and proper use of information technology equipment and postage metering equipment.
• Demonstrates an in-depth knowledge of federal and local rules and court policies and procedures. Maintains a working knowledge of the procedures used by employees in completing their duties. Displays and applies a thorough knowledge and understanding of judiciary audit standards and stewardship principles and ensures operational compliance. Clearly understands and promptly complies with reporting requirements of the Administrative Office.
• Participates in the development, drafting, and implementation of Clerk’s Office policies and procedures and provides support and compliance with such policies.
• Promptly addresses operational or systems problems to the appropriate department and ensures appropriate solutions are determined and implemented.
• Ensures the timely maintenance and proper functioning of equipment so that such property is in good repair for use in the office.
• Abides with the Code of Conduct for Judicial Employees and Court confidentiality requirements. Presents themselves as a positive role model for others to follow. Effectively treats all employees fairly and consistently. Takes the necessary steps to mend strained relationships and understands the impact of ineffective actions. Recognizes the need for self-improvement and professional development.
• Communicates effectively, both orally and in writing, with individuals and groups to provide information and reports in clear and understandable formats.
• Interacts effectively and appropriately with a wide variety of individuals, providing good customer service, and resolving difficulties successfully while complying with rules and regulations.
• All other duties as assigned.

Qualifications & Preferred Qualifications

• Candidates must have a bachelor’s degree from an accredited college or university.
• A minimum of three years of progressively responsible supervisory or managerial experience in a legal environment is required.
• Skill in developing interpersonal work relationships needed to lead employees. Ability to exercise mature judgment. Thorough knowledge of the basic concepts, principles, and theories of management and the ability to apply the managerial policies in the court environment.
• Ongoing leadership-related education.
• Strong leadership skills and the ability to effectively coach, develop, direct and manage a skilled, service-oriented team.
• Proven ability to:
  • Assume and delegate responsibility.
  • Work effectively with judges and chambers staff or individuals of comparable authority.
  • Manage and work with staff, management, the public, and the Bar.
  • Communicate clearly, both verbally and in writing, with all levels within the organization and other agencies.
• Knowledge and ability to organize, oversee, and complete projects.
• Extremely detail-oriented and organized.
• Present a professional demeanor.
• Available for occasional overnight travel.

Application Procedure