Job Purpose
To facilitate smart meter installation, O & M related activities that includes quality check and technical support for outsourced agencies
ORGANISATION CHART
Project Head----Operation Head----Zonal Head----Circle Incharge----Divisional Incharge
Key Accountabilities
Accountabilities Key Performance Indicators
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Facilitate outsourced agencies in their identified areas of operations 1. Go-Live of Smart Meters as per timeline
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Technical Support in various smart meter installation operations such as consumer surveys, consumer indexing, meter installation, operations and maintenance those carried out by outsourced agencies 2. Quality Checks
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Steer consumer interactions and enable quick resolutions of technical issues / grievances
KEY ACCOUNTABILITIES - Additional Details
EXTERNAL INTERACTIONS
External - Rolesyou need to interact with outside the organization to enable success in your day to day work
Outsourced agencies, consumers
INTERNAL INTERACTIONS
Internal - Roles you need to interact with inside the organization to enable success in your day to day work
Zonal Heads, Supervisors, Stores Team
FINANCIAL DIMENSIONS
Other Dimensions
EDUCATION QUALIFICATIONS
ITI / Diploma (Electrical)
Relevant Experience
7 to 10 years of total experience (Mandatory to have at least 2 years on groundtechnical experience in meter installation)
COMPETENCIES
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Execution & Results
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Teamwork & Interpersonal influence
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Problem Solving & Analytical Thinking
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Planning & Decision Making
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Personal Effectiveness
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Stakeholder Focus
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Networking
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Capability Building
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Strategic Orientation
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Social Awareness
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Entrepreneurship