Schedule : Monday - Friday 8:30 am - 4:30 pm . 60 biweekly hours
This position is responsible for:
Manages IT Operations (60%)
Develops, plans, and manages the business operations (i.e., budget, procurement, staff supervision) of the Information Technology Department to provide leadership and direction throughout the division.
Supervises and manages the workload of the Information Technology staff; ensures their areas of responsibilities are outlined, and work schedules are completed in a timely manner; sets goals and ensures that they have the tools and training necessary to accomplish them. Conducts performance evaluations and provides hiring and termination recommendations.
Maintains Vendor Relationships (25%)
Serves as liaison with corporate offices such as AT&T, Cisco, and other vendors for installation, maintenance, and programming of telephone equipment; responsible for telecommunications system at DHQ and in the field, as requested.
Serves as a representative of the Corps/Division in dealings with outside service vendors, and other computer equipment, data communications equipment, or computer service vendors; monitors the work performed by the outside service vendors to ensure the hardware problems are quickly and satisfactorily resolved.
Manages Divisional and Corps Technical Support (15%)
Manages the preparation, distribution, and maintenance of Windows servers for DHQ, Corps, and Area Commands; installs and maintains required Data Bases i.e., Ceridian Source Time, Citrix, Great Plains, etc.
Manages the installation of Lotus Domino Mail Server on appropriate Windows Servers within the Division; installs Lotus Notes Client Services on all Workstations; at sites without a Domino Server, the Notes Client will be prepared as a Notes Direct Dial-up to a local Domino Notes Server or the Divisional Notes Serves as appropriate.
Eight (8) years of progressively responsible experience including IT Management and business operations leadership experience, staff supervisory experience, and broad technical expertise in all technology operations and services supported by the assigned location.
One or more relevant Information Technology certificates are required.
Physical Requirements and Working Conditions
Ability to multitask and juggle multiple priorities effectively without becoming frustrated.
Ability to meet attendance requirements.
Ability to read, write, and communicate in the English language. Ability to perform mathematical computations.
Limited physical effort is required for walking, standing, lifting, walking up step ladders, and carrying light to medium objects (less than 25-60 pounds) 10 - 15% of work time.
Duties are usually performed seated. Sitting may be relieved by brief or occasional periods of standing, walking, or driving a vehicle for site visits.
Equal Opportunity Employer: Veterans/Disabled