DMV Clerk

Trust Automotive Group at our EuroCar location in Costa Mesa is now seeking a dynamic team member with a proven track record in a used car automotive environment. We are hiring an experienced DMV Clerk to join our team! Now is the time to take your career to the next level. Prospective candidates will possess a desire to be the best of the best. We are focused on the customer and focused on your long-term success.

When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding benefits....and more:

• Competitive Wages
• Paid Vacation, Sick and Holidays
• Paid Basic Life & AD&D Insurance
• 401K & Match
• Health, Dental, Vision Insurance
• Other Supplemental Insurance options such as: Additional access to Voluntary Life & AD&D Insurance Policy: Short Term and Long-Term Disability: Accidental, Critical Illness, and Cancer Policy

In this position you will be responsible for managing the paperwork and legal documentation related to vehicle titles and registrations. The DMV Title Clerk will work closely with our sales, finance, and customer service departments to ensure a seamless experience for our customers while maintaining compliance with all local, state, and federal regulations. You would report directly to the Dealership Controller.

Qualifications:

• High School degree or equivalent
• Minimum 2 years in title department in finance company, dealership, or State DMV office
• Minimum 1 years’ experience in auto finance
• Dealership experience, a PLUS!
• Working knowledge of DMV Desk program and with out-of-state titles, a PLUS!
• Must be detail-oriented and able to multi-task in a fast-paced environment
• Must have good work ethics including maintaining a neat work area.
• Excellent follow-through skills.
• Proficient working with accounting software (Tekion a PLUS!) and with Microsoft Office Suite
• Excellent communication skills including verbal and written
• All applicants must be authorized to work in the USA
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, and valid driver license
• Bilingual, (Preferred but not necessary)

Essential Duties, but not limited to:

• Maintain and document customer accounts to reflect updated information.
• Serve as liaison between outside agencies or 3rd parties that provide resources and support.
• Administer incoming vehicle titles including QA for accuracy and key data points
• Maintains the Vehicle Title Repository
• Make outbound and receive inbound calls to gather or clarify information with service providers.
• Accurately document all information pertaining to accounts.
• Prepare and/or process documents; review for accuracy and completeness; update information and/or evaluate against policy; compare elements for consistency or logical relationships, etc.
• Deal with internal and external customers and clients in a manner which shows sensitivity, tact, and professionalism.
• Successfully manage the filed visit process by being an intermediary between our clients and service providers.
• Answer customer inquiries or concerns in person, e-mail, fax or telephone in a professional, customer-focused manner.
• Keeps vehicle records in computer systems up to date regarding the status of the post repossession process.
• Maintain a comprehensive working knowledge of all tools and resources that are available to associates.
• Manage different aspects of the post repossession process i.e. transportation, recovery agent invoicing.
• Process DMV paperwork for new, used and wholesale vehicles for the dealership.
• Ensures retail transactions are processed timely.
• Prepare purchase and trade-in documentation.
• Contacts banks to obtain lien releases.
• Verifies the costs and transactions for each vehicle sale.
• Assist in creating and processing leasing and loan paperwork.
• Prepares necessary paperwork for submission to the tag agency.
• Ensures the company’s tag and title work meets state requirements.
• Prepare and submit all legal transfer documents to the state department of motor vehicles (DMV).
• Assist in other accounting functions as needed.

Salary Range: $25.00 - $31.00 per hour

Apply today and find out all our dealership has to offer!

Job Type: Full-time

Pay: $25.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person