DMV Specialist

Company Description

Driveway.com is an innovative online car retailer that empowers customers to manage every step of car ownership seamlessly, from shopping for new and used vehicles nationwide to securing financing, selling, or trading vehicles from the comfort of home. As part of Lithia & Driveway (NYSE: LAD), our dedicated and knowledgeable team provides resources and support to help customers make informed automotive decisions. We are committed to delivering a convenient, customer-focused experience we call "Auto Done Easy™."

Role Description

The DMV Specialist is a full-time, on-site role based in Dallas, TX. The core responsibilities include processing and verifying vehicle titles, ensuring alignment with state regulations, preparing and submitting title and registration paperwork, and collaborating with internal teams and external agencies for timely and accurate documentation. Additional tasks may include maintaining records, addressing customer inquiries related to DMV processes, and ensuring compliance with all relevant guidelines and policies.

Qualifications

• Strong knowledge of DMV regulations, title processing, and vehicle registration procedures
• Detail-oriented with accurate record-keeping and administrative skills
• Excellent organizational and problem-solving abilities; ability to manage multiple tasks seamlessly
• Effective communication and collaboration skills to liaise with internal teams and external agencies
• Proficiency in using office software and DMV-related systems
• Customer service skills and a team-oriented mindset
• Prior experience in the automotive industry or DMV services is a plus