Document Processing Tech

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division – System, Policy, Operations & Technology Bureau.

This position serves as support for the Child Support Services Division. This position primarily relates to document management and processes all the mail, email and faxes for the Division related to child support casework, the New Hire Reporting Program, and the Hospital Paternity Program.

Why Join DPHHS

Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Ability to communicate information so others will understand.

• Ability to provide effective and professional customer service.

• Time management, multi-tasking, and organization skills.

• Meet minimum qualifications:

  • High School diploma or the equivalent.

  • One year of customer service experience.

  • Other combinations of related education and experience may be considered.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Resume

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.