Document Remediation Coordinator

• Conduct outbound calls to customers to collect missing documents and verify their completeness to maintain accurate customer records.
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  Cross-check and validate data in the Bank’s archiving systems against customer files to ensure accuracy and compliance.
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  Scan, upload, and categorize documents in the Bank’s archiving system to ensure proper storage and retrievability.
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  Track document collection and customer responses to ensure timely completion of remediation activities.
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  Coordinate with internal stakeholders to resolve missing documentation issues and align on remediation priorities.
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  Prepare and update the Missing Documents Report to support internal tracking and compliance monitoring.
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  Assist the Team Leader in meeting project deadlines and deliverables by contributing to process improvements and team efficiency.

Requirements

Job Specification :

Benefits