Document Remediation Coordinator

· Perform outbound calls to customers to obtain or update CDD/EDD information and documentation in line with compliance standards.

· Capture and authorize customer data accurately in the Bank’s core and archiving systems to ensure data integrity.

· Review system data to confirm completeness and consistency with required CDD/EDD documentation.

· Track outstanding remediation cases and follow up with customers and internal teams to achieve timely closure.

· Liaise with compliance and operations teams to address CDD/EDD-related gaps and ensure process alignment.

· Maintain updated records of customer interactions and remediation progress to support audits and reporting.

· Assist the Team Leader in project coordination and deliverables to ensure compliance objectives are met.

Job Type: Contract

Pay: AED5,000.00 - AED6,000.00 per month