Domain Delivery Lead

As the Domain Delivery Lead at Nokia, you will spearhead the delivery of Services and Care for the Domain S&C Unit across your designated market. Your role is pivotal, acting as the primary liaison with the Market Services organization to ensure our DDU deliverables meet contractual obligations with exceptional quality. You will lead a team of Delivery Managers, driving collaboration across various delivery teams while addressing revenue-impacting risks and challenges. In our fast-paced environment, your strategic leadership will guide project execution, optimizing resource allocation to enhance profitability. You’ll engage closely with customers and internal stakeholders, actively participating in pre-sales to project readiness assessments. At Nokia, we foster a culture of teamwork, innovation, and commitment, providing you with the support to execute efficiently and drive results in a dynamic and rewarding workplace.

• Lead the Domain Delivery Unit (DDU) for Services and Care, ensuring high-quality deliverables aligned with market needs.
• Define and implement efficient delivery models using local and remote resource pools to maximize profitability and efficiency.
• Act as the primary interface with the S&C Market Services organization to address and resolve domain-specific delivery issues.
• Manage and mitigate revenue-impacting risks by collaborating with market services teams and ensuring timely resolutions.
• Support the Market Services leader with customer management and act as a point of contact for critical project deployments.
• Lead a team of DDU-Delivery Managers, driving effective service delivery and maintaining high customer satisfaction metrics.
• Oversee resource allocation to optimize team efficiency, ensuring alignment with cost baselines and timely project execution.
• Participate in pre-sales and planning phases to validate scoping, costing, and readiness of DDU deliverables.

You have:

• 20+ years of experience in business management and leadership of large cross-functional Core Networks projects
• Strong leadership, influencing, and facilitation skills with a proven track record in driving results
• Experience interfacing with customers and managing critical project deployments
• Knowledge of Core Networks technologies and Nokia's portfolio

It would be nice if you also had:

• Expertise in financial/commercial planning and controlling at CNS business unit and Nokia business group levels
• Experience with pre-sales support and project planning phases (G3-G6)
• People coaching experience with a focus on adaptability and inclusiveness
• Ability to work seamlessly across different Domain Delivery Units

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark