Donor Transporter

Summary:

The Donor Transporter role is responsible for providing non-emergency ground transportation support for donors, recovery teams, and Southwest Transplant Alliance (STA) personnel. This position is responsible for the safe and timely transport of organs, donor specimens, medical equipment, and documentation. This requires strong communication and coordination with Logistics Coordinators and other stakeholders to ensure that all non-emergency transport is executed with precision, professionalism, and adherence to established protocols.

Work Hours:

12-hour shifts to include weekdays and weekends with an equal share of all weekend and holiday shifts for the scheduled timeframe are required and additional hours as needed.

Essential Job Functions and Responsibilities:

Communication

• Communicate effectively with internal staff and external partners to facilitate safe and efficient transportation.

• Respond to Logistics Coordinator inquiries within 15 minutes during scheduled work hours.

• Report to Logistics Coordinator for day-to-day operations.

• Report any vehicle discrepancies found on vehicle maintenance checklists, or while in operation, to Logistics Coordinator.

• Provide transportation-related updates to Logistics Coordinator regarding any changes with locational data.

• Maintain professional relationships with transportation partners as they enter and exit the facility.

Time Management

• Transport donor blood specimens, samples, and organs to and from hospitals, airports, and laboratories, ensuring timely delivery, proper handling, and accurate drop-off locations.

• Plan and follow the most efficient travel routes for all assignments.

• Drive medical personnel, organs, and equipment to and from hospitals and airports throughout STA’s designated service area.

• Safely transport donors within the designated service area at locations such as hospitals, morgues, medical examiners, and funeral homes.

• Ensure STA vehicles are delivered for routine and scheduled maintenance as directed by management.

• Attend and arrive on time for all mandatory meetings, training, and workshops, with advance notice given.

• Occupy the Vestibule for all case related shipments to include donors, specimens, and equipment.

Attention to Detail

• Adhere to all traffic laws and safely operate all assigned vehicles.

• Complete and submit vehicle maintenance checklists, maintain vehicle cleanliness and refuel vehicles after each use.

• Submit transportation related receipts such as fueling, mechanical repairs, etc.

• Ensure all transported individuals and items are both verified and handled with care.

• Operate gurneys with care and in compliance with safety procedures.

• Accurately document any personal or valuable items found with the donor at the time of transport.

• Record and verify all cooling documentation in accordance with company and federal regulations.

• Conduct and document vehicle inspections prior to each assignment and submit findings to the Logistics Coordinator.

• Accurately complete and submit all administrative documentation including chain of custody, training content, emails, policy review, and other job-related documentation, as needed.

• Record relevant transport information sch as dates, times, and parcel verification for each assignment.

• Maintain all documentation in accordance with STA standards including pre-trip and post-trip inspections, chain of custody forms, and recovery questionnaire.

• Source and verify all donors, specimens, and equipment that enters and departs the Vestibule.

• Accurately document all inbound and outbound activity on electronic log.

• Assit in inventorying all equipment that is housed in the Vestibule.

• Assist in packaging specimens while ensuring appropriate labelling in accordance with company policy.

Problem-Solving

• Assist with the loading and unloading of supplies and equipment up to 70 pounds as needed.

• Assist in cleaning any biohazard spills that occur while performing duties.

Performs other job-related duties as assigned that are consistent with the purpose of the role.

Education, Experience, and Licensing Requirements:

• High school diploma or General Educational Development (GED) is required. A combination of alternative education and experience may be considered in lieu of the formal education requirements.

• Experience as EMS/EMT, paramedic, firefighter, nurse, or police officer is preferred.

• Minimum of 3 years of job-related experience is required.

• Minimum of 1 year of critical care experience if preferred.

• Experience in transporting organs, medical equipment, and personnel is preferred.

• Current Driver’s License is required and maintained with an acceptable driving record as defined by STA policy.

Compliance:

• This position is classified as OSHA Bloodborne Pathogens Exposure Category I. Employees in this role routinely perform job duties that may involve direct contact with blood, bodily fluids, or other potentially infectious materials (OPIM). Appropriate use of Personal Protective Equipment (PPE) is required at all times.

• Employees will receive mandatory training on bloodborne pathogens, safe work practices, and proper PPE usage. Employees must comply with all applicable federal, state, and local laws, accreditation requirements, and organizational policies.

• This role requires compliance with HIPAA and all confidentiality standards related to patient, donor, employee, and organizational information. Employees must safeguard all confidential information and disclose it only as permitted by law and organizational policy.

• This role required the ability to pass a Motor Vehicle Record (MVR) check reflecting a safe driving history, including no accidents or moving violations within the previous two (2) years.

• This role requires the ability to pass a medically certified physical examination on an annual basis as a condition of continued employment.

• This role requires consent to and successful completion of a pre-employment drug screening and may be subject to annual or periodic drug screenings in accordance with organizational policy.

Other:

Southwest Transplant Alliance maintains a policy of nondiscrimination with employees and applicants for employment. No aspect of employment will be influenced in any manner by race, color, religion, sex, age, national origin, physical or mental disability, genetics, sexual orientation, gender identity, gender expression, or any other basis prohibited by statute. In addition to federal law requirements, STA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the STA has staff.

Disclaimer:

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of responsibilities, duties, or skills required. Job duties may change at any time with or without notice. Nothing in this description constitutes a contract of employment, and employment remains at-will.