Qureos

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As a Door Attendant you are responsible to provide professional and customer focused service to our guests, ensuring their every visit will become a memorable one and your role will include key responsibilities such as

  • Offer consistently professional, friendly, warm and engaging service
  • Ensure guests are greeted appropriately upon arrival in a warm manner
  • Open car doors for arriving and departing guests and escort them to the lobby
  • Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request
  • Forward all guest complaints or problems to the manager on duty
  • Ensure that an effective handover is made between duty shifts
  • Demonstrate a complete understanding of the hotel s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
  • Establish, promote and maintain good public relation while meeting or exceeding guest expectations

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