Guest Care Attendant - Guest Operations

Here's your chance to step into the role of Guest Care Attendant Guest Operations AIN Dubai - Dubai Holding Entertainment. In this position, you'll take on key responsibilities that include:

• Greet and assist guests courteously upon arrival and throughout their visit
• Provide accurate information about Ain Dubai s attractions, services, and facilities
• Respond promptly to guest inquiries, concerns, and feedback, escalating when necessary
• Ensure cleanliness and orderliness in guest areas, including queue lines, cabins, and waiting zones
• Support crowd control and guest flow during peak hours and special events
• Monitor guest safety and comfort, reporting any incidents or hazards to the supervisor
• Assist in the implementation of guest service initiatives and promotional activities
• Follow all operational procedures and safety protocols to ensure a secure environment