Doorman

#BeLimitless

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS

Key Responsibilities:

• Maintain the highest standard of guest service at the front entrance at all times

• Warmly welcome and assist all arriving guests and visitors

• Escort guests to Reception and recognize regular or returning guests

• Provide guests with assistance on transportation and directions

• Maintain good relationships with taxi drivers and manage taxi arrangements for guests

• Keep the front entrance clean and orderly, with special attention to glass areas, doors, and ashtrays

• Monitor and control traffic at the front entrance to ensure smooth flow

• Report any incidents or accidents at the front entrance promptly to the Guest Service Manager

• Handle valet services efficiently, ensuring guests’ cars are parked safely and with care

• Note any pre-existing damage (e.g., dents/scratches) before issuing valet tickets

• Coordinate with valet staff for timely parking and retrieval of vehicles

• Remain alert to security concerns and follow appropriate safety measures

• Stay informed about hotel events and guide guests to their correct destinations

• Maintain a friendly, courteous, and professional demeanor with all guests and colleagues

• Foster cooperative working relationships with other hotel departments

• Follow all Health and Safety regulations and safe working practices

• Adhere to department schedules and report to duty on time

Qualifications:

• Strong proficiency in both verbal and written English

• Ability to manage multiple tasks in a fast-paced, dynamic environment while staying calm and composed

• Flexible with work hours, including availability for overnight shifts

• Previous customer service experience is an advantage