Dossier Support Coordinator

• Ensure seamless administrative support for candidate enlistment & compliance.
• Provide critical coordination & documentation management to support enlistment.
• Collaborate with stakeholders & leverage data insights to meet operational targets.
• All ADFCC locations considered.

Are you looking for a role where your attention to detail truly matters? As a Dossier Support Coordinator, you'll play a vital role in managing candidate documentation and supporting enlistment activities from an administrative perspective. This position is ideal for someone who is organised, proactive and enjoys supporting behind the scenes to ensure smooth and compliant processes. If you're ready to contribute meaningfully to the future of Defence, we'd love to hear from you.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year. ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people's need to work in ways that support their careers, families, and lifestyle. That's why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we'll be better together.

To find out more about our great employee benefits and what it's like to be part of the team, reach out to our friendly talent acquisition team.

Job Description

As the Dossier Support Coordinator, you play a vital role in ensuring that enlistment and appointment documentation is complete, accurate, and compliant with ADF standards. You will be responsible for managing the administrative requirements for each candidate, ensuring all documentation is finalised in time for scheduled enlistment dates.

This role is primarily focused on back-end coordination and documentation management, with limited direct interaction with candidates. Your ability to maintain data integrity, adhere to regulatory requirements, and support internal teams is essential in preparing enlisted ADF personnel for service.

You will:

• Manage the administrative aspects of the enlistment process, ensuring all procedures are followed and documentation meets compliance requirements.
• Ensure adherence to regulatory requirements, organisational policies, and standards of practice throughout the enlistment process.
• Have a clear understanding of individual and team performance and productivity goals, KPIs and supporting resources providing data, information and critical enlistment intake requirements and dates.
• Participate in regular meetings to report on progress, identify issues, and contribute to remediation planning.
• Work collaboratively within ADF Careers to foster a culture of inclusion, transparency, learning, and teamwork.
• Liaise with internal stakeholders, including recruitment teams and ADF personnel, to streamline administrative processes and resolve documentation issues.
• Conduct quality checks on enlistment documentation to ensure accuracy and maintain data integrity.

Candidate's Profile

If you have worked in a similar position or just looking for your next opportunity that will make an impact, we want to speak with you.

Your background will demonstrate:

• Demonstrated experience in administrative coordination, documentation management, or compliance-related processes, ideally within a recruitment or HR environment.
• Strong attention to detail with an ability to manage competing priorities and maintain quality service delivery when working under pressure.
• Excellent communication and interpersonal skills with the ability to tailor delivery to varying stakeholder levels and preferences.
• A collaborative approach to building professional relationships and working within a team to contribute to the team vision.
• Tertiary qualification in Business, Human Resources or similar discipline, or equivalent demonstrated experience.

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

How to apply

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences, and beliefs.

If you need assistance during our recruitment process, please email for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on Tuesday 2nd December. It's important to note that applications will be reviewed and processed as they are received.