Driver Recruiter

Incoming Phone Call Responsibilities

• Accesses caller’s Prospect record or Application in system via telephone number, name, SSN, or other identifying information.
  • If an application exists, makes any necessary updates to information.
  • If an application does not exist, creates a manual application by gathering the necessary information from the caller.

Incoming Application Responsibilities

• Calls the applicant to gather all the necessary information and begin screening process.
• Determines eligibility for hire, forwards application to Manager - Recruiting if unsure.
  • Enters information into a new task so other Driver Recruiters may assist applicant, if necessary.
• If application requires no further information and applicant is deemed hirable, schedules orientation and ensures all information is entered accurately.
• Once orientation is scheduled, updates status application accordingly and creates follow-up reminder to contact applicant and confirm attendance.
• If unable to reach an applicant by phone when attempting to make further contact, sends email containing approval information and continues to attempt contact by calling candidate periodically.
  • Changes application status to DQ – No Contact if applicant does not return contact within 30 days.

Rehire Responsibilities

• Merges duplicate applications and updates applicant info, as necessary.
• Submits rehire request to the Recruiting Rehire distribution list per the SOP - Driver Rehire Eligibility Inquiry.
• Once the applicant is approved, determines if applicant needs to attend orientation.
  • If the applicant has been gone more than 90 days, schedules the applicant for orientation.
  • If the applicant has been gone less than 90 days:
    • Determines if the applicant will need to submit to pre-employment drug/alcohol testing.
      • If no drug test is required, finds out when the applicant is returning to TransAm.
      • If a drug test is required, schedules the driver to come in Monday-Thursday no later than 2:00 p.m.
    • Arranges hotel room and transportation to the TA terminal for the applicant.

General Responsibilities

• Other duties and responsibilities as assigned.